Career Opportunities

  • 16 Aug 2015 9:11 PM | Anonymous

    Production Trainer - Roseville, CA


    POSITION SUMMARY:  Under general supervision, monitors client product production including client workers who are developmentally disabled and/or physically challenged. Employees in this job class train disabled and/or physically challenged staff, review quality control, and resolves production issues, while interacting with staff, customers, and management on a regular basis.  This job class requires knowledge of workflow and scheduling in a manufacturing environment, and the ability to effectively train adults with developmental disabilities and/or physical challenges to produce client production outputs in a safe manner.

     

    TYPICAL DUTIES:

    1. *Trains developmentally disabled and/or physically challenged staff; sets up work, directs workflow, and monitors progress of projects through to completion.  Ensures adherence to procedures, regulations and guidelines while minimizing errors and safety risks.
    2. *Sets up work, trains, and monitors staff and/or client workers to assure quality of work and progress of orders.  Assigns employees to breaks and lunches; complete employee timecards.
    3. *Acts as a liaison between floor staff and Production Lead to coordinate production schedules and changes, address employee issues, and foster communication.
    4. *Answers telephone; tracks tardiness and absenteeism; maintains time & attendance records.
    5. *Participates in departmental & staff meetings on a regular basis; attends ISP meetings for clients.
    6. *Observes behavior of clients while performing job, on transportation, and/or breaks, and responds to potential problems to minimize confrontation and/or ensure safety of individuals.
    7. *Manages time cards, sick days and vacations for employees and client workers to ensure departmental coverage and customer satisfaction.
    8. *Creates a variety of documents including memos, performance summaries, and reoccurring reports including client attendance, case memos, and incident/accident reports.
    9. *Some positions may drive clients to and from off-site work locations using Company owned vehicle.
    10. Performs other duties and special projects as assigned.

     

    MINIMUM QUALIFICATIONS:

    • High School Diploma or G.E.D;
    • One year of related prior work experience in manufacturing, production or scheduling;
    • Experience working with adults with developmental disabilities and/or physical challenges, preferred;
    • Familiar with production departmental operations, organization policies, applicable laws, procedures, and processes;
    • Knowledge of specialized departmental equipment operation including forklifts, pallet jacks, push carts, scales, skinpack and shrink-wrap production packaging equipment;
    • Computer literacy and the skill to operate specialized software related to departmental operations including shipping/tracking, Internet, spreadsheet, and word processing programs;
    • Knowledge of training and counseling adults with developmental disabilities;
    • Ability to effectively train and direct the work of assigned staff (clients) to meet production goals and departmental goals/objectives in a high volume department;
    • Ability to communicate effectively both orally and in writing; and to present information and respond to questions from vendors, customers, management, and others;
    • Ability to act responsively to customer inquiries and requests, and to escalate the more difficult clients or matters appropriately;
    • Ability to build effective working relationships with staff, customers, and  others;
    • Knowledge of business English including vocabulary and spelling;
    • Mathematical ability including addition, subtraction, multiplication, and division;
    • Flexibility to adapt to changing work priorities;
    • Demonstrated organizational, problem solving and common sense skills;
    • Some positions may require infrequent travel to local facilities.

     

    CERTIFICATES REQUIRED:  N/A

     

    PHYSICAL REQUIREMENTS:  Employees may experience the following physical demands for extended periods of time:

     

    • Sitting and /or talking on the phone (10-25%)
    • Standing, and/or walking (50-80%)
    • Bending and/or stooping (20-25%)
    • Pushing carts (up to 35 pounds) (10-15%)
    • Noise from equipment in a manufacturing environment (75-80%)
    • May lift of more boxes or equipment (up to 25 pounds) (20-25%)
    • Keyboarding (10-20%)
    • Viewing computer monitor requiring close vision (10-20%)

     

    WORK ENVIRONMENT:  Work is performed in a manufacturing environment with forklifts and production equipment.

     

    DISCLAIMER:  The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job.  Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

     

     

    * Denotes Essential Job Function

    How to Apply:

    If you are interested in working for this unique organization that blends business with a social mission, please apply online at www.prideindustries.com. PRIDE Industries is a VEVRAA federal contractor committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, genetics, disability, age, or veteran status. Visit our website to learn more!


    Apply Now

  • 14 Aug 2015 5:12 PM | Anonymous

    Trainer, Writer, Analyst - Sacramento, CA


    Delegata is a premier consulting and systems integration firm specializing in business Solutions, Enterprise Architecture, Project Management, Application Development, Process Alignment, PMO, Organization Change Management, Technology Migration, Planning and Analysis. At Delegata, the single most important element that contributes to our overall success is the quality of our team. We are looking for results-oriented people with top-notch technical and management skills. Positive, energetic, and self-motivated people would best reflect our corporate culture. 

    The Trainer, Writer and Program Analyst is responsible to support client projects where the business has to prepare to adopt new solutions to conduct their daily business. The individual will learn newly deploying systems and train users on this system. Also, the individual will need to understand high-level business process, document business processes across multiple organizational boundaries, and write detailed procedures to be used by other analysts to complete their work using the new solutions being put in place. 

    A most important quality is being able to quickly understand and train on solutions and complete documentation within the context of the client business model and culture. Typical practices will include moderate to heavy interaction with business analysts, drafting process and/or procedure documentation, review of documentation and updates for comments, review of methods for compliance with regulation and statute, and transferring knowledge and documentation to the client for their ongoing management and maintenance. The individual must be highly responsive to changing demands in a dynamic operational environment. 


    Mandatory Qualifications: 

    • 6 years training on a new information system, preferably a case management system. 
    • 6 years minimum in delivering business writing or technical writing for business programs. 
    • 1 year minimum interpreting State statute and regulation for business compliance. 
    • Demonstrated experience on at least two projects in defining or interpreting business processes and building support documentation at a detailed level. 
    • Must be able to understand complex information and communicate the information to people with diverse professional backgrounds. 
    • Provide samples of regulation procedure documentation. 

    Desired Qualifications: 
    • Delivering services in a collaborative team environment within the State of California. 
    • Conversant with new technology in delivery of technical information, including the interactive technologies of the Web to blend text, graphics, multidimensional images, sound, and video. 
    • Delivering services to multiple non-collocated offices. 
    • Education or experience in business program compliance with statute and regulation is desired 

    Required Education Level: 
    • Bachelor of Arts or Sciences in a Related Discipline. 

    All qualified candidates, please send questions to recruiting@delegata.com. 

    Delegata is an EOE


    Apply Now

  • 12 Aug 2015 10:33 PM | Anonymous

    Instructional Designer - Vacaviille, CA


    The Instructional Designer, as part of the Learning & Organizational Development team, is responsible for designing training materials for instructor-led classroom training, webinars, and asynchronous eLearning. Collaborating with organizational leaders, Subject Matter Experts, HR Professionals, HR Business Partners and all levels of staff within the organization, this position is focused on providing the training materials appropriate to the learning needs, audience, and information transfer/behavioral change sought by our internal clients. This position will report to the Learning and Organizational Development Instructional Designer Manager.

    Core Responsibilities:

    • Partner with leaders and subject matter experts to identify training needs and appropriate delivery methods to ensure learning objectives are met
    • Development of learning materials (eLearning modules, instructor-led classroom training, job aids, PowerPoint) to meet learning objectives
    • Create and update Project Plans for assigned projects and ensure meeting of project milestones
    • Establish and maintain strong client relationships
    • Facilitation and presentation of meetings/workshops/WebEx
    • Develop change management and communication strategies and recommendation

    Final Filing Date to submit resume and writing sample: September 10, 2015

     

    This position requires that the qualified candidate have:

    • At least 3 (three) years of progressively responsible pertinent professional experience above the trainee level which must have included responsibility for the design of instructional systems integrating adult learning principles and advanced technology,AND
    • A Bachelor's Degree from an accredited college or university

    Key Skills & Abilities:

    • Critical thinking, problem solving, analytical abilities, creativity and decision making
    • Detail oriented
    • Project management
    • Collaboration and flexibility
    • Communicate effectively and tactfully at all levels
    • Positive can-do attitude with the ability to work with all levels within the organization
    • Strong written and verbal skills

    NOTES:

    2 openings.

    Additional Salary Information: Enhanced Benefits Package which includes Paid vacation, Sick leave, 13 paid holidays, retirement, medical coverage, vision plan, dental plan.

    Internal Number: Instructional Designer


    Apply Now

  • 12 Aug 2015 9:08 PM | Anonymous

    Training and Development Specialist II - Rancho Cordova, CA


    Job Summary

    • The Training and Development Specialist II administers, organizes and conducts training and educational programs in connection with management and professional development, on the job training, and employee orientation. Maintains records of training activities and employee progress and monitors effectiveness of programs. Assesses, designs and develops training programs. Develops partnerships with line management to identify organizational issues and create solutions.

    Essential Duties & Responsibilities

    • Directs associate training in various modalities: classroom, small groups and individual mentoring. Identifies training, developmental and support needs by conducting departmental analyses.
    • Designs, develops and updates training materials including manuals, desktop procedures, bulletins, computer based training modules, and student evaluation exams.
    • Recommends and assists in the selection of external resources as required.
    • Develops criteria for evaluating effectiveness of training activities and regularly monitors and reports results to management, along with recommendations for improvement as appropriate.
    • Maintains records of training activities.
    • Monitors and evaluates trainee's progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards.
    • Trains new hires on all systems.
    • Cross-trains all associates on all systems.
    • Stay abreast of training, development, and learning materials, methods and techniques and their possible application to current/planned training/educational programs.
    • Performs other related duties as assigned.

    Education

    • Bachelor's Degree in Education or related field, or equivalent combination of education/experience

     

    Certification/Licensure Required

    • N/A

    Government Clearance & US Citizenship Requirement

    As a government contractor, this position requires U. S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86 or higher security.

     

    Experience Required

    • Minimum one year training/teaching experience in a professional setting with demonstrated capacity to design training and performance improvement programs

    • Experience in needs assessment, performance gap analysis and assessing training needs

    • Healthcare/insurance industry experience required

    • Lotus Notes and system configuration experience preferred

    • Or any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.

    Knowledge, Skills & Abilities

    • Proficient in PC based software programs, including word processing and presentation software (PowerPoint) and automated database management systems

    • Must possess strong written, oral, interpersonal and presentation skills

    Working Conditions

    • Operates personal computers, printers, facsimile, telephones, copy machines and other commonly used office accessories/equipment.

    • Exposed to confidential information and expected to maintain confidentiality at all times; must adhere to HIPAA rules and regulations.

    • May be required to work outside of normally scheduled hours as mandated by the client, project and/or workload (e.g. evenings, weekends, and/or holidays)

    • May be required to maintain established work pace, meet deadlines; may have last minute urgent requests.

    • Physical activity may include: twisting, reaching, kneeling, bending, stooping, squatting, crawling, grasping, grabbing, pushing, pulling, repetitive motion, climbing, etc.

    • Required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

    • Required to have hearing ability to receive detailed information through oral communication

    • Required to have speaking ability to express or exchange ideas.

    • Constant concentration may be required on various subjects by listening, reading and thinking clearly.

    • Interaction with others may be required. May need to listen, think, and speak in order to interact with others. Business interactions and behavior between coworkers and/or external customers are required. This may require face-to-face or telephone interactions.

    • Thinking at work may include listening, learning, analyzing, evaluating, and the ability to interpret what is seen and/or heard, or to link information from one issue to the next.

    • Constant computer usage including typing and/or eye strain.

    • Constant repetitive arm, wrist, hand and finger motions -- making repetitive movements (e.g. key boarding, filing, data entry).

    • Significant phone usage; headsets may be required.

    • Moderate amount of time spent working in a loud office environment with frequent interruptions/distractions.

    • Constant sedentary work (desk bound or seated).

    • Constant reading is required via computer screen and/or bound printed materials.

    • Moderate walking/standing may be required. Walking and/or transporting supplies and equipment between buildings/parking lots and structures may be required.

    Disclaimer

    DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

    Location:  Rancho Cordova, CA

     

    Health Net, Inc. supports a drug-free work environment and requires pre-employment background and drug screening.

    Health Net and its subsidiaries are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Veterans/Disability


    Apply Now

  • 11 Aug 2015 6:30 PM | Anonymous

    Administrative Systems Training Lead in Talent and Organizational Performance - Berkeley, CA


    Main Campus-Berkeley

    The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.

    Responsibilities

    The Administrative Systems Training Lead will launch a training design and delivery team to foster high performance among users of Berkeley's enterprise administrative systems and associated data warehouses. This role will lead the analysis, design, and delivery of programs to improve Berkeley's return on investment for its core administrative systems employing a range of modalities including online training, instructor-led labs, and videos. Learning Program Design, Development and Delivery
    • Identify obstacles to high performance in partnership with functional managers and directors and works in collaboration with organizational development colleagues as needed to address business processes, change management, and other areas that support or impede individual high performance in using administrative systems.
    • Stay current with trends in adult learning, technical training, organizational development, change management and business process analysis.
    • Designs and implements needs analysis approaches to determine opportunities for improving performance in the use of administrative systems.
    • Develop and implement resources, trainings and performance management tools for managers who oversee transactional administrative work; and ensure that such tools are integrated with HR processes as appropriate.
    • Partner with communications staff at CSS and with Talent and Organizational Peformance to ensure that key audiences are aware of development opportunities and the importance of effective use of administrative systems.
    • Engage key stakeholders in assessing readiness and addressing any roadblocks to successful implementation of new training programs for administrative staff.
    • Works collaboratively and effectively with Talent and Organizational Performance (TOP) colleagues and with others across the organization and important external contacts, , where analysis of situations requires an in-depth evaluation and understanding of issues related to administrative systems training. Serve as a thought partner and subject matter expert to staff with systems training responsibilities across Administration.
    • Engage a continuous learning model to stay abreast of theory and practice and learn new techniques to support a high performance culture for Administration.Program Management
    • Sets priorities for own work and recommendations based on deliverable timelines and milestones, analysis of client need, potential impact of the program on the overall business, and importance of the issues/problems/opportunities the program will address.
    • Oversee the implementation of courses, activities, and professional development events for new and continuing administrative staff.
    • Provide orientation and on-boarding pathways for new and transfer staff.
    • Create, set up and track learning events in campus Learning Management System.
    • Use established TOP methodology for measuring learning outcomes.
    • Make changes to learning and development programs based on results of learning metrics.
    • Provide guidance to other staff members in TOP, CSS, other campus units and/or project team participants.This is a two-year contract position with a possibility of renewal) with full-UC beneifts,. THs job is located off campus on 4th street in Berkeley, CA

    Required Qualifications

    • Advanced understanding of how enterprise systems support effective performance in administrative areas such as human resources and finance. 
    • Advanced knowledge of training needs assessment, design, and delivery/implementation methodologies (e.g, ADDIE) and/or application of Performance Consulting and Learning models.
    • Instructional design experience – developing training content for various modalities (e.g., live classroom, virtual classroom, eLearning, tele-classroom), and knowledge of when and how to apply what modality to meet audience and organizational needs.
    • Advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
    • Advanced knowledge of training and delivery methodologies.
    • Ability to work collaboratively to effect performance improvement and strategic planning in a complex organization 
    • Advanced verbal, written and interpersonal communication skills and advanced presentation skills.
    • Extensive knowledge of trends in the field of training and development and adult education.
    • Advanced skills in project management.
    • Advanced capability to design and write learning and development materials of highest quality.

    Education/Training:
    • Bachelors degree in related area and/or equivalent experience/training
    • 5+ years experience working in the field of instructional design, performance consulting or adult education.

    Preferred Qualifications

    • Experience implementing performance improvements in a high transaction volume service bureau.
    • Knowledge of UC Berkeley administrative policies and implementing procedures.
    • Knowledge of one or more of UC Berkeley’s core enterprise administrative systems: HCM, BFS, BearBuy (SyQuest), and CalTime (Kronos)
    • Experience developing online simulations using computer-based training software (e.g., Captivate).
    • Experience in business process mapping.

    Education/Training:
    • Master's degree.
    • Certificate in instructional technology, online learning or related fields.

    Salary

    Salary: $65,800 - $100,000 (Depends on years of applicable experience, internal equity, etc.)For information on the comprehensive benefits package offered by the University visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

    First Review Date: The First Review Date for this job is: 8/17/2015

    To Apply:

    Please submit your cover letter and resume as a single attachment when applying through http://apptrkr.com/650387

    Additional Information

    This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.­

    EOE Statement

    The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdfFor the complete University of California nondiscrimination and affirmative action policy see:http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

    Apply Now

  • 10 Aug 2015 9:17 AM | Anonymous

    eLearning & Production Specialist - Rancho Cordova, CA


    Professional skilled in learning management system (LMS) and print production support sought for “eLearning and Production Specialist” role with Western Electrical Contractors Association, Inc., a statewide electrical trade association which provides educational solutions to the industry. This full time position is Monday through Friday and encompasses early evening course support. It is based out of our Northern California headquarters in Rancho Cordova, CA.

    Essential Functions:
    Learning Management System (LMS) Maintenance: * Generates and monitors eLearning course setup in LMS. * Uploads all quizzes and course related material to the LMS. * Quality checks all eLearning related course details daily. * Develops solutions for technical issues related to the LMS. * Assists in developing solutions for technical issues related to integration of LMS with internal systems.

    Course/Curriculum Development Support: * Works with appropriate staff to determine LMS accommodations for new products, processes and/or related technologies. * Assists remote instructors with technical and multimedia needs. * Implements submitted curriculum corrections and course updates

    Training Program Support: * Creates, updates and quality checks the course master calendar. * Provides online technical support to instructors and students early evenings Mon-Thurs, and as needed. * Assists with course scheduling process as needed. * Troubleshoots eLearning and LMS related product issues.


    Production: * Manages instructor and student material print production for all education programs, within budget and in an efficient manner that prevents version control problems. * Maintains blueprint inventory and manages external print production of blueprints. * Manages external vendors in the printing, production and delivery of materials. * Packages course materials for internal use. * Tracks and submits invoices and other paperwork related to production in a timely and accurate manner.

    Required Qualifications

    • Strong organizational skills. * Highly efficient. * Detail oriented. * Self-motivated. * Works well with others in one-on-one and team settings. * LMS experience * Excellent computer skills with experience working with HTML, HTML5, CSS, Microsoft Office (Word, Excel, and Outlook). * Recommended/preferred: Experience with Moodle, Adobe Connect, Adobe InDesign, Adobe Flash, Adobe Photoshop, Adobe Captivate, Adobe Acrobat Pro, eInstruction ExamView, TechSmith SnagIt, Publisher. * Ability to learn WECA’s proprietary software programs. * Ability to write clear and concise recommendations and project plans. * Ability to follow project plans and deadlines without reminders from supervisor or project leads. * Advanced grammar, punctuation and spelling skills * Excellent interpersonal communications and relationship building skills * Friendly, professional and helpful attitude * Ability to set a professional and positive image for the Association * Knowledge of common office equipment such as copiers

    The position is full time and includes benefits. Compensation is competitive and based on experience and qualifications. Learn more about our organization, Western Electrical Contractors Association, Inc., at www.goweca.com.Submit your resume and a cover letter explaining why you’re a good fit for the position, as well as your salary requirements. We look forward to hearing from you.

    Required experience:

    • LMS Experience: 1 year

    Apply Now

  • 09 Aug 2015 9:27 PM | Anonymous

    Senior Manager of Learning and Development - Northern CA


    Job Requisition Number 6109BR
    Business Title Senior Manager of Learning and Development
    Posting Location El Dorado Hills
    Lodi
    Redding
    San Francisco
    Woodland Hills
    Work Schedule Full Time
    Employment Type Regular Term Employee
    There's never been a better time to join Blue Shield! Come join the hardest working, not-for-profit health plan in California and help deliver our mission to ensure all Californians have access to high-quality health care at an affordable price. Blue Shield of California was founded in 1939 by a group of physicians who believed that everyone should be able to afford a visit to their doctor. More than 70 years later, Blue Shield now serves 3.5 million members, and is the first health plan in the nation to limit our annual net income to 2 percent of revenue and pledge to return the difference to our customers and the community. We also believe that a healthier California begins with our employees, so we provide them with resources to develop and maintain a healthy lifestyle through our award-winning wellness program, Wellvolution. For three consecutive years, we’ve been named one of the World's Most Ethical Companies. Since 2005, the company has contributed more than $300 million to the Blue Shield of California Foundation, one of BusinessWeek's most generous corporate foundations.
    Job Details

    Basic Purpose of job family is to:
    Deliver operational learning and development across Customer Experience to ensure the business meets operational, project, and administrative expense optimization goals in order to deliver the best customer experience. Develop and implement training road map and Training Center of Excellence based on business needs and in collaboration with vendor partners to ensure consistent and effective learning experience.

    Requires understanding of adult learning theory and methodology, and current learning product use and applications. Coordinates the staffing and scheduling of in house and provide ongoing governance and community of practice with vendor partners. Selects, develops, and evaluates team to ensure the efficient operation of the function.

     
    Essential Job duties and responsibilities:
    ·     Implements training delivery strategy for all business units within Customer Experience.    Responsible for delivering solutions that drive organizational and individual performance to achieve key Blue Shield of California's goals aligned with the company's mission and values.
    ·    Leads implementation of training programs and approaches to address the long- and short-term business and development needs of Customer Experience.  Directs development and implementation of effective functional training programs to ensure continuous improvement.

    Job Required Education/Experience Job Required Education/Exp.: 
     
    Masters degree preferred in Organizational Development or other related field or equivalent experience
     
    Minimum of 10 years experience in OD, Learning and Development or related field
     
    Minimum of 2 years demonstrated leadership and influencing experience with “C” Level management
     
    Experience in leading a team in development and implementation on a large scale that demonstrate tangible business results.
     
    Healthcare industry background is preferred, but not required.
     
    Travel required up to 25% of the time, including international travel. 


    Apply Now

  • 05 Aug 2015 9:45 PM | Anonymous

    Sr. Instructional Designer - California


    This is a key role with substantial opportunity to positively impact Accela’s growing business by introducing and managing comprehensive technical training and talent development programs aimed at growing our internal employee knowledge-base and technical skills through partnerships across all functional areas.

     

    The successful candidate will work with Accela’s leadership team to assess development needs, perform gap analysis, design and lead programs that build knowledge, skills and capabilities in the areas of industry, products, technical competence, leadership and company values. The educational content and programs will be designed to attract, retain, continuously challenge and grow our employees; develop and enhance functional competencies; and expand and share the internal knowledge across functions.

     

    Job Responsibilities

    • Design and develop innovative and highly effective technical and general training programs and processes to improve the depth of the company knowledge base
    • Partner with Professional Services, Customer Support, Engineering, Sales, Marketing and Product Management departments to identify training and development needs and to develop and implement a curriculum in each area
    • Identify potential risks and bottlenecks, and pro-actively plan alternative approaches to mitigate those risks
    • Develop and document curriculum, incorporating various training mediums (i.e. hands-on training, e-training, seminars and blended approaches), learning materials and handouts, practice and testing materials, to accommodate different learning styles
    • Evaluate training for effectiveness and make continuous improvements to curriculum and delivery. Routinely measure the effectiveness of training and development solutions and make adjustments as necessary
    • Manage the Corporate Learning Management System including schedule of courses and training, training logistics, training records and metrics, etc.

     

    Required Qualifications:

    • 5+ years of progressive technical and general training experience in the high tech industry, software industry experience highly desirable
    • Experience in curriculum design; training program administration; training methodology; and designing coursework
    • Experience with Captivate, Articulate or similar tools
    • Excellent written and oral communications skills that are audience appropriate applying the style and delivery necessary to impact the audience
    • Strong organizational, analytical and project management skills combined with technical aptitude
    • Strong Microsoft Office (Excel, Word, PowerPoint) skills
    • Experience with Cornerstone or other similar LMS system
    • Adaptable to shifting priorities and changes in direction
    • Adept business acumen; ability to understand, articulate, and apply business concepts
    • Demonstrated ability to follow defined processes and procedures to achieve results
    • Strong sense of accountability and ownership
    • Bachelor’s degree in related field
    • Travel as required

     

    Desired Qualifications:

    • Master’s degree preferred
    • Certifications in education/training preferred
    • Leadership and organizational development experience
    • Experience developing product certification programs

     

    We offer competitive salaries and excellent benefits.

    Accela is an Equal Opportunity Employer.


    Apply Now

  • 05 Aug 2015 7:32 PM | Anonymous

    Project Coordinator eHR Training - Sacramento, CA


    Job Summary

    The eLearning Program Coordinator is responsible for coordinating and managing all activities associated with the current Learning Management System (eLearning) for the Sacramento Sierra Region (SSR) Acute Care EHR Training Project. This to include all affiliate sites falling within the project scope such as; Sutter Medical Center Sacramento, Sutter Center of Psychiatry, Sutter Roseville Medical Center, Sutter Roseville Acute Rehab, Sutter Davis Hospital, Sutter Auburn Faith Hospital, Sutter Solano Medical Center and Sutter Amador. 

     

    • The Training Coordinator reports to the Technology Training Manager, with strong lines of communication with the Team Supervisor, Technology Trainers, IS, Administrative and Operation Teams.
    • The Training Coordinator is responsible for coordinating and managing all class and schedule activities associated with the current Learning Management System (eLearning) for all Technology Training.
    • Training class and scheduling to include all affiliate sites New Hires, established employees and other work related to technology training in the region and/or valley division.
    • This position manages the eLearning work/program and serves as a team eLearning system administrator to include: assessing, developing, prioritizing, and implementing affiliate regulatory requirements and eLearning needs.
    • This position will coordinate the Technology eLearning content and be considered experts in developing course build, class schedules and assessments and updating existing courses, enrollment as well as eLearning reporting.
    • This position will serve as a liaison between the regional affiliate operational contacts, system and regional level training partners
    • This position will serve as a representative of the Technology Training team as the primary contacts for the Technology eLearning and technology raining.
    • Act as Training Site Coordinator to support training activities at the Training Center this to include administrative work surrounding classroom management, attendance, logistics for the site such as food, stocking rooms etc. and direct relationships with the faculty and students.
    • This position will require coordination skills to complete reporting, data analysis, critical thinking and the ability to multi task in a very fast based environment.
    • This position will require other administrative support  such as participation in projects as an active project member, meetings, trainings, trainer support and other work as an assistant to the training and development team members.

    Qualifications

    Education:

    Bachelor’s degree in Communication, Business, Healthcare Administration, Information Technology, Education, or related field or an equivalent combination of education and experience in a project manager or program development position in a healthcare environment.

     

    Knowledge:

    Knowledge of online Learning Management System (LMS) word processing, spreadsheet, graphics, and presentation program applications.  Ability to manage all phases of multiple projects simultaneously, and adjust to continuously changing responsibilities and priorities.  Understanding of healthcare environment and regulatory requirements.  Knowledge of training techniques, customer service programs, curriculum development, and program design is required.

     

    Experience:

    Proven project management, analytic and problem solving ability. Experience managing multiple projects in a matrixed environment.  Excellent verbal and written communications skills. Excellent organizational, negotiation and interpersonal skills.  Proven teaching and presentation skills both in large and small group settings.  Experience in teaching others in computer-based training applications is desired.

     

    Skills:

    Demonstrated written and verbal communication skills, analytical and mathematical skills required.  Strong presentation skills and the ability to develop education and informational presentations are required.  Ability to lead a group of professionals in the problem resolution process, facilitate meetings.  Familiarity with LMS authoring applications.  Ability to communicate and work with all levels of management, administration and staff is required.  Independence and self-direction to anticipate problems, handle difficult circumstances and make sound business decisions is required.  Negotiation and marketing skills desired.

    Primary Location

    : California-Greater Sacramento Area-Sacramento

    Organization

    : Sutter Health Sacramento Sierra Region

    Employee Status

    : Regular

    Accepted Applications: Inter-Affiliate Candidate Applications Accepted

    Benefits: No    Position Status: Non-Exempt    Union: No

    Job Shift: Day    Shift Hours- 8 Hour Shift

    Days of the Week Scheduled: Monday-Friday    Weekend Requirements: Other

    Shift Start Time: 8:00 AM     

    Schedule: Full Time    Hours Per 2wk Pay Period: 80


    Apply Now

  • 02 Aug 2015 9:37 PM | Anonymous

    Trainer Specialist - Rancho Cordova, CA


    General Summary 

     

    With general direction, develop, conduct and evaluate training programs. Provide training expertise in support of division strategic 

    objectives and manage training administration. 

     

    Essential Functions 

     

    Facilitate webinars, onsite training and other training sessions to address client implementation and learning needs. Provide industry best 

    practice support as necessary 

     

    Assist with recording and production of training tutorials 

     

    Complete thorough and accurate documentation of training sessions 

     

    Measure training effectiveness through appropriate use of instruments including tests, surveys, focus groups and questionnaires; monitor 

    program effectiveness and report results to management 

     

    Assist in development of computer-based training and ensure audience appropriateness and satisfaction 

     

    Assist in development of criteria for evaluating training programs. Recommend program improvements and implement resulting changes 

     

    Keep up to date with new version upgrades by gathering information from all available resources, such as QA, Development and 

    Documentation 

     

    Record online tutorials as needed 

     

    Develop and enhance internal and external training programs in support of corporate and/or division objectives. Ensure presentations and 

    materials are audience appropriate and appeal to adult learning styles 

     

    Manage logistics, curriculum, delivery and assessment 

     

    Job Specifications 

     

    Typically has the following skills or abilities: 

     

    Minimum of one year of experience in optometry, optical or ophthalmology 

     

    Knowledge of web-based training and tracking tools 

     

    Ability to work with and teach varying degrees of abilities and experience levels using varying methods to address adult learning styles 

     

    Excellent verbal and written communication and interpersonal skills 

     

    Skill to use computer-based training software, word processing and presentation tools 

     

    Ability to regularly exercises discretion and independent judgment in the performance of his/her job duties


    Demonstrated ability to work with and teach varying degrees of abilities and experience levels using technology, software tools and 

    hands-on training methods to address adult learning styles


    Apply Now

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