Administrative Systems Training Lead in Talent and Organizational Performance - Berkeley, CA

Main Campus-Berkeley

The University of California, Berkeley, is one of the world’s most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley’s culture of openness, freedom and acceptance—academic and artistic, political and cultural—make it a very special place for students, faculty and staff.Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.

Responsibilities

The Administrative Systems Training Lead will launch a training design and delivery team to foster high performance among users of Berkeley's enterprise administrative systems and associated data warehouses. This role will lead the analysis, design, and delivery of programs to improve Berkeley's return on investment for its core administrative systems employing a range of modalities including online training, instructor-led labs, and videos. Learning Program Design, Development and Delivery
• Identify obstacles to high performance in partnership with functional managers and directors and works in collaboration with organizational development colleagues as needed to address business processes, change management, and other areas that support or impede individual high performance in using administrative systems.
• Stay current with trends in adult learning, technical training, organizational development, change management and business process analysis.
• Designs and implements needs analysis approaches to determine opportunities for improving performance in the use of administrative systems.
• Develop and implement resources, trainings and performance management tools for managers who oversee transactional administrative work; and ensure that such tools are integrated with HR processes as appropriate.
• Partner with communications staff at CSS and with Talent and Organizational Peformance to ensure that key audiences are aware of development opportunities and the importance of effective use of administrative systems.
• Engage key stakeholders in assessing readiness and addressing any roadblocks to successful implementation of new training programs for administrative staff.
• Works collaboratively and effectively with Talent and Organizational Performance (TOP) colleagues and with others across the organization and important external contacts, , where analysis of situations requires an in-depth evaluation and understanding of issues related to administrative systems training. Serve as a thought partner and subject matter expert to staff with systems training responsibilities across Administration.
• Engage a continuous learning model to stay abreast of theory and practice and learn new techniques to support a high performance culture for Administration.Program Management
• Sets priorities for own work and recommendations based on deliverable timelines and milestones, analysis of client need, potential impact of the program on the overall business, and importance of the issues/problems/opportunities the program will address.
• Oversee the implementation of courses, activities, and professional development events for new and continuing administrative staff.
• Provide orientation and on-boarding pathways for new and transfer staff.
• Create, set up and track learning events in campus Learning Management System.
• Use established TOP methodology for measuring learning outcomes.
• Make changes to learning and development programs based on results of learning metrics.
• Provide guidance to other staff members in TOP, CSS, other campus units and/or project team participants.This is a two-year contract position with a possibility of renewal) with full-UC beneifts,. THs job is located off campus on 4th street in Berkeley, CA

Required Qualifications

• Advanced understanding of how enterprise systems support effective performance in administrative areas such as human resources and finance. 
• Advanced knowledge of training needs assessment, design, and delivery/implementation methodologies (e.g, ADDIE) and/or application of Performance Consulting and Learning models.
• Instructional design experience – developing training content for various modalities (e.g., live classroom, virtual classroom, eLearning, tele-classroom), and knowledge of when and how to apply what modality to meet audience and organizational needs.
• Advanced analytical skills to conduct analysis and develop recommendations, demonstrating organization and problem-solving skills.
• Advanced knowledge of training and delivery methodologies.
• Ability to work collaboratively to effect performance improvement and strategic planning in a complex organization 
• Advanced verbal, written and interpersonal communication skills and advanced presentation skills.
• Extensive knowledge of trends in the field of training and development and adult education.
• Advanced skills in project management.
• Advanced capability to design and write learning and development materials of highest quality.

Education/Training:
• Bachelors degree in related area and/or equivalent experience/training
• 5+ years experience working in the field of instructional design, performance consulting or adult education.

Preferred Qualifications

• Experience implementing performance improvements in a high transaction volume service bureau.
• Knowledge of UC Berkeley administrative policies and implementing procedures.
• Knowledge of one or more of UC Berkeley’s core enterprise administrative systems: HCM, BFS, BearBuy (SyQuest), and CalTime (Kronos)
• Experience developing online simulations using computer-based training software (e.g., Captivate).
• Experience in business process mapping.

Education/Training:
• Master's degree.
• Certificate in instructional technology, online learning or related fields.

Salary

Salary: $65,800 - $100,000 (Depends on years of applicable experience, internal equity, etc.)For information on the comprehensive benefits package offered by the University visit: http://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

First Review Date: The First Review Date for this job is: 8/17/2015

To Apply:

Please submit your cover letter and resume as a single attachment when applying through http://apptrkr.com/650387

Additional Information

This position has been designated as sensitive and may require a Criminal Background Check. We reserve the right to make employment contingent upon successful completion of a Criminal Background Check.­

EOE Statement

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see: http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdfFor the complete University of California nondiscrimination and affirmative action policy see:http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct

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