Career Opportunities

  • 14 Aug 2019 10:34 AM | Anonymous

    Customer Service Training Manager - West Sacramento, CA

    Job Description and Duties

    Are you interested in a unique opportunity to grow professionally and work with a diverse team while impacting the lives of California’s educators? Do you enjoy working in a fast-paced work environment while building a healthy work culture for your staff and co-workers? Do you enjoy successfully coaching, mentoring, and developing others to help them succeed? CalSTRS Customer Service Division is looking for a well-qualified candidate to fill the Training Manager position.

    Customer Service is the first point of contact for CalSTRS’ members, benefit recipients, and other constituents. Through multiple communication channels which include telephone, secure messaging, and written correspondence, Contact Center Agents and Analysts are responsible for providing excellent member service through accurate, consistent, complete, and timely responses to each inquiry. Our division is also responsible for transactional processing of various forms and documents.

    The Training Unit develops and teaches New Employee Training, NET, for new Contact Center agents/analysts and on-going training for seasoned staff, such as online message training and refresher training. Also coordinates with Training Enrollment to ensure staff are enrolled in CalSTRS training courses.

    Under the general direction of the Learning & Quality Assessment Section Manager, the Training Manager leads, plans, organizes, and directs the performance of a team of five analysts serving as trainers. The Customer Service Training Manager will:

    • Coach, mentor, and develop staff toward high quality performance.
    • Monitor individual and team performance ensuring adherence to policies, procedures, and guidelines.
    • Coordinate with peers and the Customer Service leadership team to coordinate and initiate actions to ensure service objectives are met.
    • Ensure staff resources are deployed efficiently to meet service levels, maintaining quality assurance, information accuracy, and risk management.
    • Recommend, execute, monitor, and evaluate initiatives as directed and in alignment with Customer Service’s annual business plan and CalSTRS strategic goals.
    • Foster a healthy working environment to support CalSTRS as an employer of choice and consistently model the CalSTRS core values and competencies.
    • Provide direct reports with objective well-documented evaluations, consistent and timely feedback, appropriate recognition, and support to maximize their performance and development.
    • Enable the process of change and transition while helping others deal with the accompanying impacts.
    • Build a collaborative and high-performing work team to maximize performance and promote engagement and accountability.

    Does this opportunity seem right for you? If so, see the Application Instructions section below and apply now.

    A cover letter, resume, and Statement of Qualifications (SOQ) is required. See the Required Application Package Documents section of the job posting for more details.

    You will find additional information about the job in the Duty Statement.

    Department Information

    The California State Teachers' Retirement System (CalSTRS) is the largest educator-only pension fund in the world. CalSTRS proudly provides retirement, disability and survivor benefits to California’s 949,000 public school educators and their families.

    We encourage you to join our world-class financial services institution and state agency. Our headquarters and member service centers located across the state feature sustainable construction, plenty of natural lighting and functionally-designed work spaces. At our LEED Platinum headquarters in West Sacramento, enjoy the full service cafe, free onsite fitness center, bicycle library and walks along the Sacramento River. In addition to state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing learning and development opportunities.

    Position Details

    Job Code #: JC-167524
    Position #(s): 815-437-4864-021
    Working Title: Customer Service Training Manager
    Classification: Pension Program Manager I ($6,163.00 - $7,661.00)
    Will Consider: Staff Services Manager I ($6,124.00 - $7,608.00)
    # of Positions: 1
    Work Location: Yolo County
    Job Type: Permanent, Full Time


  • 25 Jul 2019 12:03 PM | Anonymous

    Training Officer I - Sacramento, CA

    The California Department of Justice (DOJ) is currently recruiting for one Training Officer I/AGPA to join our team! 

    Be a part of a dynamic team assisting DOJ leaders and staff in the development of our employee’s professional skills to better serve Californians!

    • Are you looking for a rewarding, challenging, and satisfying career?
    • Do you enjoy working with teams to develop new curriculum to enhance professional development?
    • Are you a creative professional looking to contribute your strengths to impact others’ personal and professional growth? 
    • Do you excel in presenting and facilitating professional development training?
    • Do you have a “Can do attitude” that inspires those around you? 

    The Department of Justice offers a downtown location, close to many eateries and beautiful walking paths around the State Capitol. Subsidized parking is available to employees conveniently located one block away from the building.  Another subsidy offered to DOJ employees is the public transportation passes, with Light Rail located just two blocks away. The Side Bar Café is a popular breakfast and lunch option located within the building next to a Golden One ATM machine.  If you prefer commuting by bicycle, an indoor locker-room is available for bike parking with a mezzanine space for showering, as well. 

    The final filing date is 7/30/19 and you can view the posting HERE.  If you have any questions, please refer to the job posting for contact information.

  • 11 Jun 2019 8:41 AM | Anonymous

    At Aerojet Rocketdyne, our people further the exploration of space, and keep America safe. It doesn’t get much better than that. From the Apollo missions to exploring Pluto, we have a long history of accomplishments. We have a number of exciting, challenging and rewarding Human Resources positions that could match your skills and experience. This posting represents openings which may be located at either Sacramento, CA; Canoga Park, CA; or Redmond, WA as designated:

    Manager, Talent and Performance Management – Job ID 15261

    Manager, Learning and Change Management - Job ID 15262

    Cornerstone Talent Administrator - Job ID 15257

    Cornerstone LMS Administrator - Job ID 15258

    Early Career Programs Talent Specialist - Job ID 15238

    Most positions require a Bachelor's degree in appropriate discipline and at least 3 years of related HR experience OR an equivalent combination of education and experience.

    Experience administering or power user of one or more of the following systems strongly preferred based on the position:

    • Cornerstone Learning, Performance, Succession, Compensation and/or Connect;
    • iCIMS Recruit, TextRecruit and/or HireVue;
    • Oracle Human Capital Management module and OBIEE.

    Additionally, all positions require:

    • US Citizenship. Must also be able to satisfy federal government requirements for access to government information, and having dual citizenship may preclude you from being able to meet this requirement.
    • Proficiency in Windows and Microsoft Office including MS Excel, Word, PowerPoint and Outlook.
    • Excellent analytical, organizational and creative problem-solving skills.
    • Demonstrated skill in identifying customer needs and delivering customer service.
    • Experience in positions that have required significant attention to detail, follow through, flexibility, and the ability to effectively handle a variety of complex responsibilities in a multi-tasking, deadline-driven environment.

    In addition to medical/dental/vision insurance, our benefits include a 401(k) with company match, tuition reimbursement, vacation, sick leave, year-end shut down and more.

    APPLY ONLINE AT WWW.ROCKET.COM/CAREERS (search for the job ID of interest)

    Aerojet Rocketdyne is an Equal Opportunity Employer. Minorities, Women, Veterans & Individuals with Disabilities are encouraged to apply.

  • 19 May 2019 9:27 PM | Anonymous

    Assistant/Associate Professor & Program Lead, Organizational Learning & Effectiveness - Sacramento, CA

    Position Description

    We seek a leader with a creative and entrepreneurial spirit to serve a vital role as we fulfill our vision to be a center of innovation and learning in Northern California and beyond.  We are searching for a colleague with a deep commitment to engaging students in real-world practice through teaching that challenges dominant norms.  We are building a curious, inquiring, and courageous community of practitioners who are committed to revolutionizing learning systems, structures, and cultures.  

    As one example of that commitment, our faculty members facilitate all courses through an experiential-focused, project-based curriculum.  Our master’s courses are all centered on culminating projects where students work with clients in real-world settings.  We hope to find a colleague who will help us move even further in creating the most transformational and impactful programs possible.

    This new colleague will serve as program lead of our successful MA in Organizational Learning and Effectiveness, launched in Fall 2016.  The program is designed to develop students to be creative, flexible, and caring professionals who lead the development of people, performance, and organizations.  The program is unique in its deep focus on real-world application and focus on innovation and creativity.

    The successful candidate will demonstrate evidence of or potential for research, leadership, and the ability to work collaboratively with students, colleagues, and stakeholders.  This position will take an active role in our community engagement efforts in the region. 


    The basic teaching workload is three courses each semester and two courses in the summer.  Program leadership responsibilities will result in a one-course teaching release in the fall, spring, and summer.  The position also includes involvement in EdD dissertations, student recruitment, community engagement, curriculum development, internal service, and scholarship (which can include contributions to research outlets or practitioner settings).

    As Program Lead, this position will play a key role in working to build and sustain the programs in Organizational Learning and Effectiveness by:

    • Providing overall vision and direction for the program
    • Leading the iteration and assessment of the program purpose, scope, and outcomes (MA Concentration and EdD Specialization)
    • Leading the conceptualization and implementation of a student-based consulting practice, leveraging our project-based curriculum and the Benerd Innovation and Change Collaborative (faculty-run consulting practice)
    • Building community and regional relationships to advance the program
    • Enhancing and executing our marketing plan for the program
    • Serving as faculty contact for prospective students
    • Presenting and engaging with prospective students at various recruitment events, both in person and online
    • Developing faculty and providing opportunities for professional development/collaboration to transform the teaching/learning experience
    This colleague will hold the rank of assistant or associate professor, depending on experience level.  This is a 12-month, non-tenure position with eligibility for promotion to associate and/or full professor.  The position will work at both the Sacramento and Stockton Campuses, with primary campus assignment in Sacramento. 

    Basic Qualifications

    • Doctoral degree in a field related to learning, leadership, and change.  Possible areas of study include human resource development, organization development, and organizational learning (outstanding ABDs considered, if completing degree by August 2019)
    • Demonstrated success as a practitioner in a field related to organizational learning and effectiveness
    • Demonstrated commitment to fostering a caring and rigorous educational environment
    • Demonstrated ability to engage with colleagues in innovative program and curriculum development, and teaching practices
    • Demonstrated commitment to personal development and growth in one’s own teaching and practice
    • Demonstrated excellence in applied scholarly research or evidence-based practice
    • Demonstrated interest and experience in working in partnership with community groups, businesses, government agencies, and other organizations, as appropriate to the position
    • Demonstrated successful teaching and/or training facilitation experience with adult learners
    • Demonstrated commitment to diversity and working with students from multicultural communities
    Preferred Qualifications
    • Demonstrated successful hybrid or online teaching experience
    • Demonstrated experience with innovation methodologies (e.g., design thinking, human-centered design, lean startup)


  • 02 May 2019 8:20 AM | Anonymous

    Training Analyst - Sacramento, CA

    Salary Range: $2008.00 to $4107.20 Bi-weekly

    Final Filing Date: 05/15/2019

    The Training Analyst supports the patient care, teaching, research and public service mission of UC Davis Health (UCDH) by the commitment to provide development and enrichment opportunities for staff by serving as a UCDH expert in expanding employees' skill, knowledge and ability and thereby contributing to the well-being and success of individual staff members and UCDH.  The primary responsibility for this role will be to develop, design, deliver and evaluate classroom and individual/group training programs related-but not limited to- business practices, professional development and competency, supervisory and leader development, and customer service.  Other responsibilities include-but not limited to- classroom instruction,  learning management system support and/or backup, Staff Tuition for Education Program (STEP) processing, general office support and backup.


    • Classroom teaching and/or presentation experience.
    • Curriculum design, development, and instructional design principles of training programs for a variety of audiences
    • Strong presentation and public speaking skills.
    • Strong interpersonal, written and oral communication skills to interact successfully and efficiently with a wide range of individuals.


    • Demonstrated skill in conducting needs assessments and task analyses preferred
    • Experience with using eLearning software (Captivate, etc.) preferred
    • Member of ATD, strongly preferred



    To view full job description and submit an on-line application visit UC Davis Career Opportunities HERE

    The University of California, Davis is an Affirmative Action/Equal Opportunity Employer

  • 08 Apr 2019 8:45 AM | Anonymous

    Training Officer I - Sacramento, CA

    Final Filing Date: 4/18/19

    The Department of Justice (DOJ) would like to know, if are you are looking for a vibrant, team oriented job where you will have an opportunity to use your talents to make a difference? The Office of Professional Development (OPD) operates within the Office of Human Resources in the Division of Operations. OPD’s mission is to enhance professional development and performance for all DOJ employees through education and training. OPD offers and/or facilitates a wide variety of desktop application, professional development, leadership, critical skills, mandatory, and legal classes. OPD also operates a desktop application support help desk and provides videoconference support services to the DOJ. 

    The Training Officer I instructs and facilitates all desktop and professional development training classes independently, leads curricula development teams, assists with classroom preparation, provides consultative services and offers recommendations on training issues, initiates class management strategies when necessary, uses adult learning principles, provides Help Desk services, assists with videoconferencing, incorporates new technology into training delivery methods appropriately, and participates in ongoing professional development education. 

    This is a full journey-level position. The Training Officer I performs the more responsible and varied technical and analytical staff work, and advises and makes recommendations to OPD management on special projects related to training. The Training Officer is expected to perform his or her duties and interact with colleagues and customers in a professional manner befitting a member of a top-notch professional development team. The Training Officer I will also be expected to work alongside OPD management and fellow team members to successfully meet the business needs of the OPD and DOJ.

    You will find additional information about the job HERE.

  • 22 Feb 2019 3:19 PM | Anonymous

    Senior Training and Staff Development Specialist - San Jose, CA


    Under direction, to supervise Training and Staff Development Specialists and clerical support employees, and/or to perform highly complex duties pertaining to the strategic planning, development, implementation and evaluation of a variety of management, employee, and organizational development programs.  Such supervisory or development duties pertain to organizational goals of the Board of Supervisors, County Executive and Department Heads, and involves the translation of these goals into programs designed to improve individual and organizational productivity.

    Typical Tasks
    • Performs the most complex and sensitive strategic planning, design, development, implementation and evaluation of a variety of management/employee and organizational development training programs, on a County-wide or Department/Agency basis;
    • Supervises professional and clerical employees performing duties pertaining to training;
    • Conducts complex employee, management, or organizational needs assessments or task analyses;
    • Researches a variety of pertinent subject matter literature and confers with subject matter experts to establish a subject matter foundation for training to be designed;
    • Instructs individuals or groups in higher level management courses or in the most difficult subject matter areas and performs the role of facilitator and resource person;
    • Assists in developing and improving training and development programs, plans and other management functions;
    • Assists in managing training programs including program design, enrollment management, vendor management, strategic marketing, and stakeholder management;
    • Determines objectives and methods of instruction and develops curriculum and training materials for training programs;
    • Provides consultation to agencies departments or divisions regarding training and development, or optional approaches to solving specific problems related to organizational productivity;
    • Performs complex research and analysis to obtain sources of non-County funding and potential training partnerships with outside organizations and institutions;
    • Produces training handbooks, manuals, scripts and related materials for complex training and development programs;
    • Previews vendor instructional materials and evaluates for purchase and use by the County;
    • May assist in developing contracts to hire external training vendors;
    • May assist in the administration of the county's learning management systems;
    • May create courses that are not only instructor led but also delivered by webinar;
    • May create web based training courses using best practices in e-learning instructional design and software;
    • May perform other organizational development or human resources duties where necessary;
    • May be assigned as a Disaster Service Worker, as required;
    • Performs other related duties as required.

    Salary: $98,729.28 - $120,057.60 Annually

    Location: San Jose Metropolitan Area, CA

    Job Type: Full-Time

    Department: County-Wide Recruitment

    Job Number: 19-B23-A

    Closing: 3/21/2019 11:59 PM Pacific


  • 08 Feb 2019 7:57 AM | Anonymous

    Training & Communications Senior Analyst - West Sacramento, CA

    NEW! Final Filing Date: 3/18/19

    Job Description and Duties

    The CalSTRS Disability and Survivor Benefits (DaSB) Division is seeking a motivated individual to work as an Associate Governmental Program Analyst in the Systems, Training, Engagement and Projects (STEP) Unit.

    The DaSB Division is responsible for administering two of CalSTRS’ core benefits. Disability Services provides benefits to CalSTRS members who, due to a disability, are unable to perform their usual duties. The Survivor Benefits Unit supports our members and their beneficiaries when they need CalSTRS the most, providing financial stability for their loved ones.

    The STEP Unit handles the critical functions of developing and delivering training for adult learners; developing and maintaining the division’s forms, letters, procedures and job aids; leading Change Management activities related to business transformation activities; and providing oversight and knowledge for systems development and enhancements for both normal business needs and the Pension Solution project. 

    Under direction of the Systems, Training, Engagement and Projects Manager (Pension Program Manager I), the Training & Communications Senior Analyst performs the more complex technical assignments and is responsible for the design, development, implementation, delivery, and evaluation phases of the Disability & Survivor Benefits (DaSB) training curriculum in computer-based training (CBT) and instructor led training formats. The incumbent works closely with division stakeholders to create procedures, job aids, and workflow documents to ensure consistency of application. The analyst serves as a part of the Forms Management team responsible for developing and maintaining the division’s forms, letters, and templates used for DaSB customer communications.

    Does this opportunity seem right for you? If so, see the Application Instructions section below and apply now.

    You will find additional information about the job in the Duty Statement.

    Department Information

    The California State Teachers' Retirement System (CalSTRS) is the largest educator-only pension fund in the world. CalSTRS proudly provides retirement, disability and survivor benefits to California’s 933,000 public school educators and their families.

    We encourage you to join our world-class financial services institution and state agency. Our headquarters and member service centers located across the state feature sustainable construction, plenty of natural lighting and functionally-designed work spaces. At our LEED Platinum headquarters in West Sacramento, enjoy the full service cafe, covered parking garage, free onsite fitness center, bicycle library and walks along the Sacramento River. In addition to state-of-the-art amenities, we offer thriving wellness and sustainability programs, an award-winning employee recognition program, and ongoing learning and development opportunities.

    Position Details

    Job Code #: JC-142055
    Position #(s): 815-435-5393-020
    Working Title: Training & Communications Senior Analyst
    Classification: Associate Governmental Program Analyst ($4,975.00 - $6,228.00 A)
    Will Consider: Staff Services Analyst (General) ($3,186.00 - $3,992.00 A, $3,450.00 - $4,318.00 B, $4,136.00 - $5,179.00 C)
    # of Positions: 1
    Work Location: Yolo County
    Job Type: Permanent, Full Time


  • 10 Jan 2019 4:27 PM | Anonymous

    Advanced Learning Analyst - Sacramento, CA

    Position Description

    Under the direction of the Staff Services Manager I (SSM I), the Associate Governmental Program Analyst (AGPA) performs the more responsible, varied, and complex technical analytical staff services assignments and is responsible for the planning, development, implementation, management, and delivery of departmental training programs, and the quality control of new and existing programs. This position requires the ability to work independently or as a team member to achieve established departmental goals. The AGPA will operate congruently with organizational culture, values and vision. The AGPA will support and promote a positive work environment and productive relationships with all staff and stakeholders of CDCR in an ethical and professional manner.  Duties include:

    • Design, organize, deliver and evaluate job specific complex and advanced training for custody and non- custody staff throughout the Department. Specific activities include: instructional design, facilitate classroom instruction using a variety of delivery methods, coordinate schedules and presentations of guest instructors, maintain appropriate learning materials, obtain and review evaluations and recommend content modifications as indicated. Implement new training strategies and/or performance initiatives and provide quality customized training solutions. These duties are performed locally and statewide. Up to 40 percent travel may be required.
    • Partners and collaborates with subject matter experts and managers in the more complex analysis,   design, implementation, and evaluation of training programs conducted throughout the Department on a wide variety of topics. Maintain knowledge of current effective presentation techniques, competency based curriculum design, theories of adult learning and distance learning delivery methods and technologies.
    • Prepare the more complex reports, correspondence, and special studies as needed.  Analyze legislative  bills and develop Budget Change Statements and Proposals.
    • Conduct training needs analyses for various target groups and develop written training proposals.
    • Job related special assignments or projects as directed by supervisor.

    Position Details

    Job Code #: JC-140980

    Position #(s): 048-109-5393-XXX

    Working Title: Advanced Learning Analyst

    Classification: Associate Governmental Program Analyst ($4,975.00 - $6,415.00)

    # of Positions: Multiple

    Work Location: Sacramento County

    Job Type: Permanent, Full Time

    Facility: Office of Training and Professional Dev.


  • 28 Dec 2018 12:54 PM | Anonymous

    Training Coordinator - Reno, NV

    Full Time Regular
    Salaried Non--Exempt

    Established in 1943, the SK Food Group is a leader in the food manufacturing and wholesale food sales industry. We produce a complete line of products for many different market segments including retail, convenience stores, vending and the transportation industry. In addition, we pride ourselves on the sub-contract manufacturing and private labeling capabilities our company offers to customers throughout the United States. Please visit for more information. 

    We are seeking a skilled Training Coordinator to join our team in Reno, Nevada.

    Reporting to the Training & Development Manager, with a dotted line to the plant’s HR Manager, the Training Coordinator drives associate engagement and business success by encouraging a culture focused on learning and development. This role is responsible for evaluating training needs, assisting with the development of curriculum, facilitating or delivering training sessions, and documenting results. 

    Essential Duties:

    • Plans, develops, and conducts training activities and associate development programs by fully utilizing adult learning theory and best practices for teaching and learning. 
    • Assist with the development and delivery of training programs for varying levels of individuals within local facility.
    • Implement and schedule training programs, follows up with cross functional stakeholders to ensure completion and documentation of scheduled training programs.
    • Consult with local managers and supervisors to assess training needs.
    • Assist with developing and documenting procedures for the HR Training and Development team.
    • Develop and maintain support materials to be used for reference and continuing education once training has been completed.
    • Continually evaluate training progress and procedures to monitor course effectiveness and analyze data to make curriculum updates as needed.
    • Evaluate learners for effectiveness of training and individual associate growth.
    • Foster associate engagement by exhibiting the company’s focus on associate development.
    • Assist in creating plans for associate development based on the associate’s knowledge, skills and abilities. Assist with creating action plans to support the achievement of set goals.
    • Other duties as assigned.
    • Associate’s Degree and two years of related experience or training, or an equivalent combination of education and experience. Previous training experience in a manufacturing or related environment preferred.
    • APTD or other training certification preferred.
    • Experience coordinating training courses and programs to support business objectives is preferred.
    • Ability to communicate information to all levels of the organization to include production associates, supervisors and managers by telephone, in written form, e-mail, or in person.
    • Strong verbal skills and proficient writing skills.
    • Ability to appropriately handle sensitive and confidential matters.
    • Strong organizational skills and attention to detail.
    • Proficiency with computers and Microsoft Office to include Word, Excel, PowerPoint and Outlook.
    • Experience using Learning Management Systems, specifically Alchemy, is preferred.
    • Experience using eLearning authoring tools, specifically Adobe Captivate, is preferred. 


    SK Food Group provides competitive salaries and a wide variety of benefits including programs that provide for your health and welfare, help you prepare for retirement and truly enable you to balance your work and family life.


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