Learning and Development Program Manager - San Francisco, CA

Pivotal’s Story - VIDEO ( https://www.youtube.com/watch?v=f-H1aJJpm0U ) 
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As a recognized leader in disciplined agile and lean software development practices, Pivotal combines the Silicon Valley state of mind, modern approach, and infrastructure with organizations’ core expertise and values. Our cloud-native platform and suite of data tools drive software innovation for many of the world’s most admired brands, helping enterprises move at start-up speeds and with greater business agility. We optimize for change and teach next-generation developers to create and build new solutions, and are committed to open source and open standards. 

Our methodology is about evolving, in both development and innovation, and our culture is empowering. Our 2,000+ employees across offices worldwide subscribe to an ethos of kindness. We make a point to bring empathy to each and every project, and are guided by a purposeful mission—to transform how the world builds software. 

You 
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You have a passion for learning & development, thinking differently, project management, collaborating with a team globally, and helping to influence and impact employee assimilation, productivity, and development. You’re able to juggle many competing priorities, enjoy a fast-paced environment, can be creative but also get into the weeds and execute daily. You’re agile and retrospective, and not afraid to identify what we’re doing wrong so we can fix it, and what we're doing right so we can improve on it. Above all, you judge your success by the success of the team and the growth & happiness of our employees. 

Us 
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Our people are our strategic advantage here at Pivotal. Our People Team (Human Resources) around the world partner with the business to drive employee engagement, development, and retention. Working in Learning@Pivotal means being part of a team that helps drive our business forward each and every day in truly special and impactful ways. You have the opportunity to work directly with the business so you’ll gain knowledge of all products and services Pivotal offers. 

Your Day 
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This role will have several different programs to help manage and develop. The flagship program is the Global Field On-boarding Program – a 6-9 month on-boarding/assimilation program to get our Field teams up, running, productive and engaged/empowered out of the gates. The role will help manage the operations and execution of this program. We are also launching broader programs to support L&D globally, beyond on-boarding. Opportunities include management of eLearning content development; understanding customer needs and translating into transforming them into training/resources for employees; building out and maintaining an internal facilitation/consulting offering to help teams efficiently/effectively make business decisions; supporting employee, manager & leadership development; gathering, analyzing feedback, and iterating to ensure our programs are continuously providing value; curating Diversity & Inclusion training content for global distribution. 

Required Skills / Experiences 
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• Strong communication skills (written and verbal)
• Excellent project management skills (planning, listening, following up, problem solving, influencing others)
• Willing to give and receive feedback in a kind and empathetic manner
• Strong ability to efficiently manage your time to many competing, yet equally compelling priorities.
• Willing to take initiative, be a self-starter and thrive in taking a hands-on approach to challenging and sometimes ambiguous work.
• Flexibility - comfortable working in a fast-paced, changing environment demonstrated through working on multiple projects at the same time within tight timelines

Desired Skills / Experiences 
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• 2-4 years of program/project management experience
• Creative and able to develop from a blank canvas
• Willingness and ability to understand Pivotals mission and tie it to training materials
• Ability to lead, motivate and direct a workgroup.
• Background in creating training materials, course content, and e-learning material preferred.
• Prior experience creating IT or Software training material a big plus. Experience with ADDIE or adult learning theory a plus. Prior experience with Camtasia, SharePoint, or SnagIt is preferred.

Pivotal is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

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