Performance Excellence Consultant - Rancho Cordova, CA

Reporting to the Sr. Director of Performance Excellence, this position serves as an internal consultant to partner with physicians, managers and staff to integrate stakeholder views in support of common goals, and guide teams to enhance their capabilities in the areas of systems thinking and performance improvement. The Performance Excellence Consultant works with teams to identify breakdowns in current processes and use small tests of change (PDSA) to create and implement innovative solutions. This position is also responsible for modeling, training, mentoring and coaching Kaizen leaders and Green Belts in deploying Lean Six Sigma projects. The ideal candidate for this role is someone who has a deep knowledge of Lean tools and methodologies and possesses a strong working knowledge of clinical processes and the intricacies involved in various ambulatory care setting work streams. The Performance Excellence Consultant must have exceptional organizational and time management skills, be an expert facilitator, and possess outstanding project management skills and knowledge. Interpersonal and human relation skills are critical to this position’s success. The incumbent must be a motivational force who is able to negotiate change with all levels of management, overcome resistance to that change by creating win-win situations, and get work done through others in order to affect positive change and to generate improvements that can be sustained. This position requires a full understanding and active participation in fulfilling the Mission of the Organization. It is expected that the employee will demonstrate behavior consistent with Dignity Health’s Core Values.

 

REQUIREMENTS:

- 3 years experience leading complex, high-profile Lean Six Sigma projects/initiatives. Experience with statistical analysis, facilitating and leading process improvement teams is required. 5 years experience leading complex, high-profile Lean Six Sigma projects/initiatives preferred. Experience presenting to C-level executives preferred.

- Bachelor's degree or equivalent combination of education and experience.

- Lean, Project Management and/or Change Management certification. If not currently certified, it is expected that the candidate will obtain Black Belt certification as a condition of continued employment. Black Belt certification and/or PMP certification desired.

- Demonstrated experience leading and developing teams to achieve goals; Excellent project management skills; Excellent facilitation and training skills; Superior oral and written communication skills; Effective listening and influencing skills (with an emphasis on influencing without authority); Expertise in evaluating and understanding trend and analytical data and presenting complex information in an understandable and compelling manner; Expertise in Microsoft Office Suite (including MS Project and Vizio).

- Must have a passion and sense of urgency for continuous improvement; Proficiency with statistical and process management software; Proven attention to detail, with strong analytical, critical thinking, problem solving, and time management skills; Ability to quickly grasp complex operational processes; Ability to demonstrate flexibility and agility in dealing with frequently changing priorities; Ability to manage multiple complex projects simultaneously while transitioning ownership of performance improvement processes to local operational leaders; Desire to seek out opportunities to learn and grow.

About Us

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - the fifth largest hospital system in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive healthcare services to the many communities we serve. 

As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Equal Opportunity

Dignity Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. For more information about your EEO rights as an applicant, pleaseclick here.

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