Trainer, Writer, Analyst - Sacramento, CA

Delegata is a premier consulting and systems integration firm specializing in business Solutions, Enterprise Architecture, Project Management, Application Development, Process Alignment, PMO, Organization Change Management, Technology Migration, Planning and Analysis. At Delegata, the single most important element that contributes to our overall success is the quality of our team. We are looking for results-oriented people with top-notch technical and management skills. Positive, energetic, and self-motivated people would best reflect our corporate culture. 

The Trainer, Writer and Program Analyst is responsible to support client projects where the business has to prepare to adopt new solutions to conduct their daily business. The individual will learn newly deploying systems and train users on this system. Also, the individual will need to understand high-level business process, document business processes across multiple organizational boundaries, and write detailed procedures to be used by other analysts to complete their work using the new solutions being put in place. 
A most important quality is being able to quickly understand and train on solutions and complete documentation within the context of the client business model and culture. Typical practices will include moderate to heavy interaction with business analysts, drafting process and/or procedure documentation, review of documentation and updates for comments, review of methods for compliance with regulation and statute, and transferring knowledge and documentation to the client for their ongoing management and maintenance. The individual must be highly responsive to changing demands in a dynamic operational environment. 


Qualification Requirements 

Required Education Level: 
• Bachelor of Arts or Sciences in a Related Discipline 

Required Experience: 
• 6 years training on a new information system, preferably a case management system. 
• 6 years minimum in delivering business writing or technical writing for business programs. 
• 1 year minimum interpreting State statute and regulation for business compliance. 
• Demonstrated experience on at least two projects in defining or interpreting business processes and building support documentation at a detailed level. 
• Must be able to understand complex information and communicate the information to people with diverse professional backgrounds. 
• Provide samples of regulation procedure documentation. 

Desired Qualifications 

Desired Education Level: 
• Formal Training or Education in technical or business writing. 
Desired Experience: 
• Delivering services in a collaborative team environment within the State of California. 
• Conversant with new technology in delivery of technical information, including the interactive technologies of the Web to blend text, graphics, multidimensional images, sound, and video. 
• Delivering services to multiple non-collocated offices. 

Required Competencies 
Certifications or Training: 
• Education or experience in business program compliance with statute and regulation is desired.

To apply, go to http://recruiting.delegata.com/RecruitmentMgmt/RMResponse/Careers.asp. 

All qualified candidates, please send questions to recruiting@delegata.com. 

Delegata is an EOE/M/F/V/D employer.

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