Corporate Trainer - Rancho Cordova, CA

Liberty Home Equity Solutions, Inc., a wholly owned subsidiary of Ocwen Financial, is one of the nation’s largest reverse mortgage lenders. Headquartered in Rancho Cordova, CA (near Sacramento), Liberty has provided home equity financing for homeowners, mortgage bankers and financial professionals since 2003 and is poised for significant growth in the years ahead as part of a Fortune 1000 mortgage company.

 

At Liberty, we are passionate about changing the lives of customers and helping our employees succeed in a fast-faced, entrepreneurial culture that promotes teamwork, innovation and success.  Join Liberty today to be part of one of the fastest-growing companies in the reverse mortgage industry.

 

Reporting to the Lending Training Manager, this position is primarily responsible for executing on the training and education program and processes for both the Liberty Home Equity Access and Homeward funding businesses.   This position will help develop and train on such programs as the University Program and New Hire Immersion, as well as overall processes, materials, operations and sales training and coaching.

• Under the direction of the Training Manager, helps create and execute an effective training program for all aspects of the Lending organization.  This includes product knowledge, new hire Immersion, operations training, compliance training, sales training, and technology training.

• Monitors and evaluates training programs to ensure effectiveness.

• Uses technology to create training efficiencies and to track participation and documented knowledge. 

• Creates online training classes using Articulate and Captivate that can be used with employees.

• Will deliver training to a variety of locations so this role will travel occasionally.

• Works with Training Manager to collaborate with sales leaders to improve, document and communicate overall sales process based on targeted segment. 

• Provides coaching and sales training to sales teams to increase key sales metrics such as through put, app to funded ratio and call statistics.  Increases competency and productivity of experienced Loan Officers (LOs) and the sales force as a whole through group and individual training

• Creates and executes training with new product launches.

• Works with Sales Leaders on broker training.

• Teaches courses during new hire Immersion. 

• May assist with training efforts regarding licensing of inexperienced and unlicensed new LO hires focusing on Mortgage 101 and successful loan origination

• Coordinates with the PMO to ensure the sales team is thoroughly trained on new system releases

• Other training and sales efforts as needed and instructed by management.

 

Qualifications

 

Minimum Qualifications:

• Minimum of 3 -5 years of training and/or education experience.

• 2+years of work experience in the mortgage industry.  This experience can be in a different capacity than training.

• High school diploma, GED or military equivalent 

• Proficiency in one on one and group coaching and training.

• High energy and engaging training style.

• Proficiency working collaboratively with leaders in various departments to provide support while not managing team members. 

• Excellent written and oral communication skills.

• Proficiency in Microsoft Office, specifically Excel, Outlook and Power Point and online training software applications. 

• Ability to leverage technology to increase efficiencies and cost savings. 

• Ability to travel to other sites to conduct on site training sessions.

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