We are seeking a highly motivated individual, a self-starter and team player, with a strong drive for results and continual improvement. In joining our team, you will enjoy a competitive salary, great benefits, and a creative and energetic work environment.

Assists in the development of, and oversees the training of station staff.  Assists in the selection and development of local station certified trainers. Works closely with regional management in coordinating the training activities necessary for the opening and transitioning of new markets/stations. Conducts training needs analysis and assesses, develops and delivers training courses, e-learning lessons, and other associated training material as necessary to meet corporate operational objectives and goals. Assists in the design, development and facilitates train-the-trainer courses as it relates to GAT required training. Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Conducts training classes and workshops as assigned to ensure station compliance with mandatory and non-mandatory training requirements.   Assists in the development of standard operating procedures and policy manual development. Assists with station quality assurance audits.

Plan, develop and implement strategies for system training and development of station staff. Establish and maintain appropriate systems for measuring and documenting both GAT training and training required by our airline and airport customers.  Monitor, measure and report on training and development of station local certified trainers. Evaluate, interview and take part in the selection of local station certified trainers and coordinate their training activities as it relates to the support in opening and transitioning or new stations. Mentor and develop direct and co-reporting station training staff. Assists in the management and control of departmental and system expenditures related to training efforts within agreed budgets. Works closely with other functional/departmental managers so as to understand all necessary aspects and needs of airport operations staff training and development, and to ensure they are fully informed of staff training and development objectives, purposes and achievements. Ensure activities meet and integrate with our airline customers training objectives and overall company goals, objectives and vision. Oversees the design and       development of all GAT produced formal course outlines, lesson plans, study modules and class reference materials. Oversees the overall training activities of local station certified trainer and training department personnel.  Maintains knowledge of and facilitates both GAT training courses, as well as various airline customer courses as assigned. Designs, develops and facilitates train-the-trainer courses for local station training staff, monitors instructor/development staff course facilitation for adherence to course outlines, lesson plans, FARs, company procedures/policies and provides feedback to instructor staff. Ensures that our stations are in compliance with all training requirements as established by GAT, our airline customers, and government agencies (i.e. FAA, TSA, OSHA, DOT, etc.). Assesses training requirements, safety and security concerns and develops solutions to correct and prevent deficiencies. Assists in the development of  standard operating procedures and associated policy and procedure manuals. Analyzes and evaluates the effectiveness of all GAT and customer required training programs. Occasionally serves as liaison with FAA, TSA, OSHA, and air carrier management regarding training program and operating compliance. Assists stations with interpretation of procedural requirements and FAR and DOT language in reference to aviation security, hazardous material, disabled passenger acceptance regulations, and ramp operations. Evaluates the results of both new and existing training materials for clarity, comprehension and relationship to meet objectives. Oversees the development of training material, manuals, modules, e-learning, and other training aids. Oversees instructor/development staff to ensure that their assigned courses and associated training outlines/lesson plans and other training reference material is consistent with current division policies, practices and procedures. Assists in the development of quality assurance auditing programs and conducts station audits as assigned. Performs other duties as assigned.

Must be at least 18 years of age and possess a valid state driver's license. Must have excellent verbal and written communications skills (English), as well as strong interpersonal skills. Should demonstrate excellent presentation skills and the ability to use various types of instructional media. Should be a team player yet self-motivated and have the ability to handle multiple tasks simultaneously while meeting critical deadlines. Should have strong technical skills, organizational skills and must be detail oriented. Must have a high school diploma, GED. College degree in Business is preferred. Comprehensive knowledge of aircraft station/ramp operations required with at least 5 years experience in airport operations  with 2 years experience in ticketing, gate operations  is strongly recommended. The ideal candidate will have previous management or supervisory experience in an airport operations environment and will take a customer -focused approach to all activities which epitomizes GAT's Mission Statement for both internal and external customers. Must possess above average computer skills and knowledge of Microsoft Word and PowerPoint is a must. Prior teaching or instructional experience in a classroom setting, as well as to large audiences is required. Experience in instructional design, e-learning development and associated graphic software strongly preferred. Experience in authoring and documentation software preferred. Must be free of disqualifying crimes and able to pass a pre-employment drug test. Must have reliable transportation and able to work weekends, holidays, and days off.  Must be able to travel frequently, often on short notice. Must successfully complete all GAT and airline customer courses as assigned. Must be performing satisfactorily in present position.