Manager III - Manager of Learning & Development - San Francisco, CA

San Francisco International Airport (SFO) is a world-class airport serving more than 45 million travelers annually.  Our mission is “To provide an exceptional Airport in Service to our communities.” The team at SFO strives to be the best in everything we do. From being industry leaders in Safety and Security, to innovative customer service initiatives, to proactive community relations, to winning awards for our environmental conservation efforts, SFO strive to be the best. For a list of recent awards go to: http://www.flysfo.com/about-sfo/awards.

 

Position Overview:  

SFO’s Manager of Learning and Development manages and administers the activities of the Airport organizational development program for approximately 1,600 Airport Commission employees.  This position is responsible for elevating SFO’s brand and reputation as a developer of leadership talent in the aviation industry and supporting the Airport’s vision of  “Reaching for #1” in areas including Customer Service, Marketing and Communications, Business and Finance, Planning and Environmental Affairs, and Operations and Security. The position will provide a world class employee learning and development program to ensure that the Airport Commission has the most educated and highly trained, diverse workforce that will respond efficiently and effectively to the Airport’s dynamic environment and changing business needs.  Visit official job posting for more details.

 

MINIMUM QUALIFICATIONS:

Ideal Candidate will meet the job requirements and have the following:

• Proven experience in organizational change management and implementing leadership development theories and framework.
• Knowledge of enterprise-based workforce development; business and management needs; and principles involved in strategic planning, resource allocation, and leadership technique.
• Knowledge of human learning behavior and performance; individual differences in ability, personality, and interests; learning and motivation.
• Ability to select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new curricula; adapt to rapidly evolving and changing priorities; and develop metrics to measure effectiveness of program implementation.
• Excellent communication skills, both oral and written; ability to convey information effectively; and experience in public speaking/presentations.
• Knowledge of aviation industry trends and best practices; organizational development techniques and practices; coaching and mentoring practices and systems; and Learning Management Systems (LMS) to improve efficiencies in registration, metrics and reporting.
• Excellent people management skills and proven ability to coach, develop, and lead others.
• Strategic, out-of-the-box thinking with practical/real world orientation.
• Strong analytical, problem-solving and conceptual skills; strong group process and facilitation skills; and ability to synthesize feedback/input from a variety of sources.

 

 

Job Requirements:

Bachelor’s degree from an accredited college or university; AND seven (7) years of verifiable experience designing, customizing, organizing, and conducting employee training programs including at least three (3) years supervisory experience.

 

 

Substitution:

1. Additional qualifying full time work experience (2000 hours equal one year) as described above may substitute up to three (3) years of the required education. One year of work experience equals to 30 semester units or 45 quarter units.

 

1. Possession of a Master’s degree from an accredited college or university may be substituted for one (1) year of the required work experience as described above (Master’s degree cannot be substituted for the 3 years of supervisory experience).

 

Note: One year full-time employment is equivalent to 2000 hours (2000 hours of qualifying work experience is based on a 40 hour work week). Any overtime hours that you work above forty (40) hours per week are not included in the calculation to determine full-time employment.

 

Interested applicants are encouraged to apply before June 29, 2015.   For more information, visit: http://www.jobaps.com/SF/sup/bulpreview.asp?R1=PBT&R2=0931&R3=065242

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