IS EHR Trainer 2 - SUtter Health Information Services - Sacramento, CA

05 Jun 2015 7:41 PM | Anonymous

IS EHR Trainer 2 - Sacramento, CA


Description

Provides a variety of training services for employees at Sutter Health by assisting Principal Trainers in the education process for the Enterprise Epic Application implementation. Primary purpose is training end-users; effectively and professionally engaging the class and translating the EHR content/workflows relevant to their roles. Assists in coordinating and instructing classes for nurses, providers, ancillaries, and business operations. In addition, prepares presentations, participates in workflow analysis as relates to training, and may conduct special training courses relating to the EHR. Performs related duties as required.

Qualifications

Experience in a self-directed, customer-facing position, presenting, training, and writing typically acquired in 3 to 5 years 
Solid experience in adult education required, preferred experience in healthcare workflows.
Conceptual, analytical, negotiation, and problem solving skills. 
Exceptional communications skills, both oral and written. 
Strong oral presentation and written communication skills. 
Articulate technical details in a concise manner easily understood by all audiences.
Effective presentation skills and excellent training ability. 
Act as a change agent/champion: ability to gain cooperation and support through explanation of mission and its benefits to users, diffuse tense situations and manage fear of change. 
Understanding of adult learning concepts. 
Strong customer service focus in all decisions and actions. 
Detail-oriented, self-directed and able to work well, proactively prepare, and deliver results with minimal supervision. 
Proficient in Microsoft Office Suite.
Participate in multiple projects at the same time and deliver quality service.
Good organization skills and ability to prioritize multiple projects and objectives in a rapidly changing environment.
Work independently and as part of a team.
Serve as a leader of change, effectively engage learners, and control the classroom environment. 
Committed to providing exceptional customer service and responding to user needs in a prompt, courteous manner.
Maintain a high energy level and be willing to embrace new theory and practical application.
Possess creativity and present a positive, proactive approach to all assigned activities.

Primary Location

: California-Greater Sacramento Area-Mather

Organization

: Sutter Health Information Services

Employee Status

: Regular

Accepted Applications: All Candidate Applications Accepted

Employment Incentive: No     

Employee Referral Bonus: Yes

Benefits: Yes    Position Status: Non-Exempt    Union: No

Job Shift: Day    Shift Hours- 8 Hour Shift

Days of the Week Scheduled: Monday-Friday     

Schedule: Full Time    Hours Per 2wk Pay Period: 80


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