Learning and Development Specialist - West Sacramento CA
Under the direction of the Staff Services Manager I (SSM I), Learning Programs Supervisor, this position will apply the fundamentals of adult learning principles to develop and deliver various training classes to CalSTRS employees and perform a variety of training-related activities.
The following education is required when general experience is used to qualify at any level: equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.) AND
Experience: One year of experience performing the duties of a Staff Services Analyst, Range C. or
Experience: Three years of professional analytical experience performing duties in one or a combination of the following or closely related areas: budgeting, management analysis, personnel, planning, program evaluation, or policy analysis.
Promotional candidates who are within six months of satisfying the experience requirement for this class will be admitted to the examination, but they must fully meet the experience requirement before being eligible for appointment.
(One year of graduate work in public or business administration, industrial relations, psychology, law, political science, or a related field may be substituted for six months of the required non-supervisory experience.)
Training and Experience Requirements
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Knowledge of adult learning principles and instructional design models
Excellent presentation and facilitation skills
Ability to provide a high level of customer service
Ability to exercise a high degree of initiative and creative problem-solving skills
Ability to effectively manage multiple priorities and deadlines
Ability to adapt to change
Excellent interpersonal and communication skills, both written and verbal
Enjoy working in a blended environment with a collaborative team approach
Please provide a Statement of Qualifications (SOQ). The Statement of Qualifications is a narrative discussion of your education, training, experience and skills as it relates to the desirable qualifications on the attached Job Opportunity Bulletin. The Statement of Qualifications serves as documentation of each candidate’s ability to present information clearly and concisely in writing.
When completing the SOQ, please include all relevant experience, education and training for each question. Responses should be typed (font size 12), no longer than two pages and single-spaced. Your Statement of Qualifications must address the following:
What specific experience do you have in designing and delivering training? Provide an example of your success in keeping the training relevant to current organizational needs while using an innovative approach.
What experience do you have in providing customer service? Please include an example of your ability to identify and address a customer’s future needs.
What strategy do you use when you have multiple tasks with competing deadlines? Please provide an example of a time when you applied this strategy.
Describe a recent example of your ability to work in a team environment. What are your top two needs to thrive in a team environment?
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