Technical Training Specialist - Sacramento, CA
Division: Mobility (MO)
Business Unit: Customer Services
Assignment Category: Full-time regular
Experience Level: Mid level
Education Level Required: Technical Diploma
Travel Required: 50%
Division Description
Job Description
Position Overview
The candidate will create and develop materials for classroom training
presentations, instructor guides, and reference materials for system users and customer training department personnel. He/She will also perform on-site training at customer facilities and/or other facilities in the customer’s city of residence.
Responsibilities
Related responsibilities include:
Lead small class sessions of typically 10-12 students per session using theory and hands-on demonstrations and student exercises.
Teach course types including, but not limited to, system user, system
administrator, trainer, hardware maintenance, and data generation.
Present a positive personal, and professional company image at all times while
interacting with customer personnel.
Develop and maintain course curriculum including course descriptions, outlines,
lesson plans, exams and keys, and classroom material.
Develop project specific Training Plans and Training Schedules based on
customer contract requirements.
Maintain training records including courses performed, course and instructor
evaluations, and training documentation delivered.
Required Knowledge/Skills, Education, and Experience
The incumbent for this position must have:
Technical background with an understanding of the following:
Electrical Systems and Schematics
Hydraulic Systems
Pneumatic Systems
Basic Laptop and Software skills
Highly proficient in written and verbal communications.
Must be able to use Power Point and Excel programs and be able to develop
system presentations using Power Point.
Two to three years experience as a Technical Trainer/Teacher with good
presentation skills.
Good command of the English language.
** Must be willing to travel to locations across North America, average travel will
be 25 weeks a year.
Preferred Knowledge/Skills, Education, and Experience
BS Degree or equivalent work experience in an engineering or technical field.
Two to three years experience supporting a technical training program.
Two to three years experience in technical writing or software testing.
*LI-TMM
© ATD Sacramento Chapter Mail@tdsac.org
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