Trainer - Delta Dental - Rancho Cordova, CA

15 May 2017 7:13 PM | Anonymous

Trainer - Rancho Cordova, CA

Brief Description
This position is responsible for creating curriculum, content, online training and delivering instructor-led training.
Detailed Description
  • ·         Designs, develops and delivers webinars, instructional materials, job aids, documentation and tips to all enterprise staff. This may involve using software tools such as UPK, Adobe Presenter, Adobe, and MS PowerPoint.
  • ·         Coordinates projects, updates SharePoint, and acts as a liaison between the Department and end-users.
  • ·         Manages external training with general and e-business vendors.
  • ·         Serves as a resource to all enterprise staff, identifying opportunities for improved services. Provides technical and procedural support to business and technical project teams.
  • ·         Develops and updates internal training department systems including course cataloging and recordkeeping, marketing on Intranet, and recognition and community-focused programs.
  • ·         Works on the enterprise-wide training systems processes.  Performs miscellaneous duties as assigned.
Job Requirements
  • ·         A Bachelor’s degree or equivalent education, training or experience is required
  • ·         A minimum of 3 years’ experience in the training field including technical writing or instructional design.
  • ·         Strong management/time management skills and multi-tasking abilities.
  • ·         Overnight travel is required.
  • ·         Strong analytical skills.
  • ·         Knowledge and application of English grammar with composition, editing, and proofreading skills.
  • ·         Knowledge of Enterprise policies, procedures and guidelines.
  • ·         Excellent public speaking and presentation skills required.
  • ·         Must be PC literate; MS Office skills (Word, Excel, PowerPoint) with strong excel skills.
  • ·         Able to work standard office equipment (personal computer, photocopy machine, fax machine, and Intranet and some learning presentation authoring tools, etc.).
  • ·         Ability to work on a computer up to 7 hours a day.   Close vision required for computer usage.
  • ·         Regularly required to sit for long periods of time, and occasionally stand and walk.
  • ·         Regularly uses hands to operate computer and other office equipment.
  • ·         Occasionally required to stoop, kneel, climb and lift up to 25 pounds.
  • ·         Ability to maintain consistent, regular attendance.  Ability to report to perform tasks in a physical work office environment.
  • ·         Ability to effectively communicate concepts and other information to all levels of employees and management across the Enterprise.
  • ·         Ability to make effective presentations.  Ability to clearly present written information and findings.
  • ·         The ability to interact well with management, all levels of employees and outside contacts.

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