Learning & Development Analyst - West Sacramento

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, including data processing, healthcare solutions, HR benefits management, finance support, transportation solutions, and customer relationship management services for commercial and government organizations worldwide. The company also provides extensive leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size. Xerox serves clients in more than 160 countries. For more information, visit www.xerox.com, www.news.xerox.com, www.realbusiness.com or www.xerox.com/businessservices.

If you meet the requirements of this position and want to work for a world-class company with a great marketplace reputation, apply now at http://xerox.jobs/west-sacramento-ca/learning-dev-analyst/E8189504ED6D43DAA9913FFB7596A958/job/?utm_campaign=Indeed&vs=1554&utm_medium=Job%20Aggregator&utm_source=Indeed-DE

The Learning and Development Analyst (trainer) plans, organizes, and directs a wide range of learning activities. Trainers conduct orientation sessions and arrange on-the-job learning for new employees. They help staff maintain and improve their job skills, and possibly prepare for jobs requiring greater skill. They help supervisors improve their interpersonal skills in order to deal effectively with employees. They may set up individualized training plans to strengthen an employee's existing skills or teach new ones. The trainer determines, plans, implements, and evaluates the learning requirements in relation to the CA-MMIS and develops standards and methodologies that ensure core competencies across the organization are met. 

Tasks and Responsibilities

• Assists in compiling learning manuals for the CA-MMIS. Identifies training gaps and learning solutions to improve results and performances 

• Evaluates existing training material and makes recommendations for improvements 

• Prepares training material and conducts training for all operational activities based on new Contractor operations 

• Prepares and conducts training for staff based on any change to modified procedures • Conducts learning courses

• Performs interviews and consultation surveys to analyze learning needs • Assists in completing training curriculum for CA-MMIS 

• Identifies training gaps and learning solutions to improve results and performance 

• Completes ongoing learning related skills for project management, performance assessment and adult learning

• Assists and encourages staff members in developmental growth through skill level assessments and programs 

• Develops learning resources by preparing notes and visual displays in coordination with learning needs and specific departmental needs 

• Consults with Xerox staff and the DHCS regarding organizational effectiveness and performance needs

All other duties as assigned Bachelor's degree in an appropriate field is required

• Expert-level knowledge and working skill in assessing performance gaps and identifying solutions 

• Demonstrate an understanding of instructional design principles and adult education concepts

• Excellent oral and written communication skills

• Experience in the analysis, design, and development of online learning projects 

• Experience that demonstrates high degree of self-direction, initiative and motivation; sense of urgency to meet established deadlines 

• Demonstrated problem-solving skills, attention to detail and focus on quality 

• Ability to work productively on multiple projects/courses simultaneously

• Demonstrated analysis skills and use of logic and creative problem solving methods to investigate and resolve difficult problems with effective solutions 

• Able to work collaboratively with multiple stakeholders to produce courses and projects that meet program requirements and provide value-added benefits to all involved

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to accommodations@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

Job: Organization Learning & Development

Organization: Medi-Cal Business Partnership

Title: Learning & Dev Analyst

Location: California-West Sacramento

Requisition ID: 14033645

Virtual/work from home? No

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