Statewide Learning Manager - Sacramento CA
Under the general direction of the Staff Services Manager III, the Staff Services Manager II (Supervisor) is responsible for the development and delivery of the California Leadership, Lean, and Human Resources Academies for civil service employees in the State of California. The incumbent leads a team of subject matter experts to design, develop, deliver, and evaluate statewide staff development models and standards, training curriculum and other tools and resources, which will support agencies and departments in evaluating and enhancing employee performance.
One year of experience in the California state service performing the duties of a Staff Services Manager I.
One year of experience in the California state service performing analytical staff duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst. and
Current employment in a class with a level of responsibility not less than that of Staff Services Manager I.
Two years of experience in the California state service performing analytical staff duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst.
Experience: Four years of increasingly responsible management, personnel, fiscal, planning, program evaluation, or related analytical experience which shall have included the preparation of reports and the presentation of recommendations to management beyond the trainee level, at least one year of which must have been in a supervisory capacity. (Experience in the California state service applied toward this requirement must include one year performing the duties of a class with a level of responsibility not less than that of Staff Services Manager I.) (In appraising experience more weight will be given to the breadth of pertinent experience and the evidence of the candidate's ability to accept and fulfill increasing responsibilities than to the length of the experience.) and
Education: Equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)
Training and Experience Notes
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
Possess in-depth knowledge, experience, and technical credibility in the areas of human resources, training methodology from design to implementation, and continuous improvement processes leveraging Agile and Lean practices
Have the ability to build relationships and work collaboratively with all levels of state government
Experience in the design and implementation of virtual delivery solutions (such as eLearning, Zoom/Webex) to augment learning programs
Be able to work closely with subject matters experts in various disciplines as they relate to human resource best-practices and policy, as well as those who are proficient in continuous improvement methodologies
Expert-level familiarity with continuous improvement methodologies and how to apply them to business process
Communicate confidently, clearly, and persuasively both verbally and in writing
Have successful experience managing programs from design to implementation
Have experience supervising a team that focuses on performance and delivers on mission
Will value teamwork and have the leadership skills to create an environment where the staff have the opportunity to achieve their full potential while delivering outstanding products and services to customers
Be a strategic leader and creative problem solver that strives to deliver results
All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of two (2) pages, single-spaced, twelve-point Arial font.
Describe your experience managing a team of Learning and Development professionals.
Describe your knowledge, education or experience in educational technology as a learning solution. How have you blended delivery modalities to achieve desired learning outcomes?
Describe your experience managing projects, with special emphasis on managing multiple projects at one time. How did you collaborate with stakeholders to ensure the project deliverable were suitable and completed timely? Be specific.
Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and resumes do not take the place of the SOQ.
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