DH Program Manager, DHI Learning & OD - Rancho Cordova

Dignity Health, one of the nation's largest health care systems, is a 22-state network of more than 9,000 physicians, 63,000 employees, and 400 care centers, including hospitals, urgent and occupational care, imaging and surgery centers, home health, and primary care clinics. Headquartered in San Francisco, Dignity Health is dedicated to providing compassionate, high-quality, and affordable patient-centered care with special attention to the poor and underserved. In FY17, Dignity Health provided $2.6 billion in charitable care and community services. For more information, please visit our website at www.dignityhealth.org . You can also follow us on Twitter and Facebook. 

Positions Summary:
The DH Program Manager, DHI Learning & OD manages all activities in support of designing, implementing and maintaining the Dignity Health International education programs and curricula. Designs, implements, and maintains educational programs in support of corporate strategy. Ensures program deliverables meet client needs. Supports leadership in promoting Dignity Health International to new and existing clients. 

Core Duties:

• Creates project planning, reporting and tracking framework and benchmarks. Manages internal communications regarding program management that create clear, concise requirements in project functionality, resourcing, budgets and timing. 
  
• Manages all aspects of an international organizational education program to ensure all projects within the program are implemented, accepted and accomplished within a set deadline. Provides high touch customer focus and supports new business development via presentations and proposals. 
  
• Organizes project planning meetings and influences internal stakeholders to complete deliverables in a timely manner. Identifies and escalates risks to DHI Director. Serves as a liaison and builds bridges among project teams within the program. 
  
• Plans and monitors program development to ensure that quality standards and goals are achieved. Organizes and coordinates repeatable processes and procedures for all project teams to follow within the program, leveraging past successes. 

Minimum Qualifications:

• Bachelor's degree or a combination of education and/or additional job-related experience may be substituted in lieu of the degree. 
  
• Minimum of three (3) years of experience as a program manager. Experience working effectively with diverse, multicultural clients, subject matter experts and colleagues. 
  

Preferred Qualifications:

• Knowledge of effective project management strategies and tactics and ability to plan, organize, monitor, and control projects, ensuring efficient utilization of technical and administrative resources to achieve project objectives. 
  
• Knowledge of issues, opportunities, and challenges for conducting business in the international marketplace; ability to apply this knowledge appropriately to diverse situations. 
  
• Understanding of the importance of being able to leverage external resources when required and ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. 
  
• Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources, to achieve program objectives.