Global Head of Learning - Genetech - South San Francisco, CA

16 Oct 2017 9:58 PM | Anonymous

Global Head of Learning - South San Francisco, CA

Pharma Technical Development (PTD) is an organization of over twothousand people globally. PTD is integral to Roche’s mission to developmeaningful medicines for patients by applying technical expertise to bridgeearly-stage, late-stage and commercial product needs. PTD is integral tothe mission of Technical Operations (PT) - reliably delivering the pipeline andensuring uninterrupted supply of quality products.

Reportingto the PTD Head of Global Business Operations, the PTD Global Head Learningwill champion training activities in PTD and establish PTD’s learningstrategy within the PT Learning network. The role is accountable for leadingthe implementation, continuous improvement and sustainment of PTD learningbusiness processes and systems to ensure compliance, network alignment, and efficientdelivery of training and learner experience. This role will provide expertisein the area of learning and promote synergies between PTD learning processesand systems to add value, as well as, ensure PTD compliance.

The head will promote an organizational culture of technical expertise,innovative thinking and agile responsiveness. Learning partners withmanagement and experts within the function to define training needs, monitor performance,prioritize opportunities, and execute improvements. The head will partnerwith key external stakeholders to align cross-functional training priorities.

The successful candidate will have the opportunity to shape andinfluence the scope and structure of PTD Global Business Operations as a memberof the leadership team.


  • Lead the PTD Global Learning Network and effectively manage cross-siteunits with business process and training professionals in Basel and South SanFrancisco.
  • Lead, manage and develop team members, set goals, perform appraisal andpromotion reviews, create succession plans, actively support careerdevelopment, manage team budget
  • Define processes, governance, communication concepts and ways ofworking for Learning activities with key stakeholders within PTD/PT. Understandand articulate the key training challenges and opportunities within PTD; ensuretraining are aligned with the most critical business needs.
  • Identify PTD learning needs, define training and ensure trainingroll-out within PTD relevant communities. Execute successful improvements to businessprocesses and training activities, seeking stakeholder feedback and input
  • Cultivate a culture of continuous improvement in Learning, includingeffective use of Lean tools and methodologies
  • Monitor training effectiveness, capture measurable impact of training initiatives
  • Liaise with, negotiate contracts and manage external service providersfor Learning
  • Act as Learning SPOC for PTD wide learning requests, development and/orroll-out-
  • Take accountability for actions, drives results. Make quality decisions and resolves problemsrapidly.
  • Make fact-based decisions, timely decisions by considering alternativesbefore proposing final recommendations.
  • Ability to communicate effectively at all levels of the organization,presents even complex concepts with clarity and simplicity.
  • Excellent planning and prioritization skills with the ability tomultitask and adapt. Able to synthesizelarge amount of information. Able to deliver results despite shiftingenvironment, remain effective under stress
  • Ability to identify problems, define problem statement clearly andaccurately and apply structured and disciplined methodology to identifydata-driven root causes. Innovative andeffective in solution development, risk control, and execution.
  • Establish effective strategies for interaction with stakeholders inResearch & Development, PT, and Commercial. Collaborate with otherexperts across the Learning network
  • Contribute to the PTD Global Business Operations Leadership Team bythinking broadly across business enabling activities, contributing to thegroup’s vision and plan, and partnering with peers to meet global needs

Who You Are

  • B.S./ M.S degree in Engineering, Science or Business; MBA or advanced degreepreferred
  • 15+ years professionalexperience
  • Demonstrated outstanding contributions in one or more of the following: Operational Excellence, Training, Pharmaceutical Development, PharmaceuticalManufacturing/Supply/Quality, Business Strategy & Analysis
  • Experience with adult learning
  • Several years experience managing people; must embrace peopleengagement as a key to high business performance
  • Proven record of leading teams and organizations on strategic initiatives
  • Excellent communication skills, including an ability to deliver clear,concise messages to both management and the broader organization
  • International travel required
Apply Now

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