Training Manager - Sacramento, CA

 Job description

The Agency is seeking a Candidate to implement a USDA-approved WIC MIS transfer system, apply modifications to meet California-specific requirements, implement the solution statewide, and support the System through System Acceptance.

The Agency is looking for a Candidate to perform System integration services to transfer, modify, implement, maintain, and support Management Information System (MIS) for California's Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)

 

The Agency's New MIS Will

 

• Replace the Department's legacy MIS with a USDA-approved transfer System
• Improve customer service at Local Agency sites.
• Improve the WIC shopping experience for WIC Participants.
• Replace use of paper FIs with EBT cards.
• Enhance information security.
• Strengthen information controls and accountability that will enhance reporting to the USDA and other entities.
• Improve information accessibility and timeliness to support management decisions.
• Maximize operational efficiencies.
• Reduce WIC benefit fraud.
• Enhance WIC Program integrity.
• Manage WIC and BFPC using a single system of record.

 

Qualifications

 

• Three (3) years of experience planning and managing training activities for complex, large-scale MIS implementations that included developing the training plan, creating or leveraging existing training materials, and coordinating training activities. Experience must encompass at least two (2) projects.
• Two (2) years of experience developing, coordinating, and delivering training sessions for diverse audiences, such as internal and external end users, system administrators, and technical staff on complex, large-scale MIS projects. Experience must encompass at least two (2) projects.
• Two (2) years of experience leading training for various audiences (e.g., end users, system administrators, help desk support staff, technical operations staff) on an MIS implementation project deployed
• At least one (1) year of experience planning and managing training activities for WIC MIS implementations that included developing the training plan, creating or leveraging existing training materials, and coordinating training activities.
• At least one (1) year of experience training WIC MIS end users, system administrators, and technical staff
• At least one (1) year of experience training MIS end users, system administrators, and technical staff for a public sector project
• Experience developing training for at least two (2) projects that included at least two (2) of the following types of training: in-person, web-based, remote access, interactive, lecture, online portal, multi-media.

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