Training & Development Specialist II - Rancho Cordova, CA

Description

 Position Purpose: The Training and Development Specialist II administers, organizes and conducts training and educational programs in connection with management and professional development, on the job training, and employee orientation. Maintains records of training activities and employee progress and monitors effectiveness of programs. Assesses, designs and develops training programs. Develops partnerships with line management to identify organizational issues and create solutions.

• Directs associate training in various modalities: classroom, small groups and individual mentoring. Identifies training, developmental and support needs by conducting departmental analyses.
  
• Designs, develops and updates training materials including manuals, desktop procedures, bulletins, computer based training modules, and student evaluation exams.
  
• Recommends and assists in the selection of external resources as required.
  
• Develops criteria for evaluating effectiveness of training activities and regularly monitors and reports results to management, along with recommendations for improvement as appropriate.
  
• Maintains records of training activities.
  
• Monitors and evaluates trainee’s progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards.
  
• Trains new hires on all systems.
  
• Cross-trains all associates on all systems.
  
• Stay abreast of training, development, and learning materials, methods and techniques and their possible application to current/planned training/educational programs.
  
• Performs other related duties as assigned.
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Qualifications

 
Education/Experience: Bachelor's Degree in Education or related field, or equivalent combination of education/experience. Minimum one year training/teaching experience in a professional setting with demonstrated capacity to design training and performance improvement programs. Experience in needs assessment, performance gap analysis and assessing training needs. Healthcare/insurance industry experience required. Lotus Notes and system configuration experience preferred

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. 

Job

: Human Resources 

Primary Location

: USA-California-Rancho Cordova 

Organization

: California Health & Wellness 

Schedule

: Full-time

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