Epic Orders Certification
Experience in a self-directed, customer-facing position, presenting, training, and writing typically acquired in 6 to 8 years. Requires certification in one or more Epic modules. Knowledge of healthcare workflows required as related to the Epic module in which the Principal Trainer will specialize, and/or the Epic module itself. Experience with Electronic Health Record systems or other software implementation training programs. Expert conceptual, analytical, and problem-solving skills. Exceptional communication skills, both oral and written. Effective and polished presentation skills, and training delivery skills; ability to prioritize focus on topics based on audience level and time allotted. Cooperate interdepartmentally, articulate ideas, and negotiate resolution of issues to achieve objectives. Expert application of adult learning concepts and interpersonal skills while presenting to effectively manage class and guide end users to understanding. Strong customer service oriented focus in all decisions and actions; professional aspect and attitude at all times. Proficiency in Microsoft Office Suite, especially Word and Excel. Detail-oriented, with excellent organizational skills. Self-directed and self-motivated; skilled in multi-tasking and prioritizing multiple projects/ objectives. Work equally well independently and as part of a team. Articulate technical and user needs in a concise manner easily understood by all audiences. Employ proactive, solution-oriented approach to all assigned activities in a rapidly changing environment. Convey enthusiasm for EHR project, and maintain energy and optimism under sometimes physically and mentally demanding circumstances.
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