• Develops courseware of basic to advanced complexity
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• Manages concurrent projects, internal and external, and associated timelines and deliverables
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• Takes a more active leadership role within the team
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• Determines appropriate learning solutions for a variety of learner types with varying skill levels
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• Responsible for implementation and management of Training Design Global Center of Excellence

 

• With little direction and minimal assistance from SMEs, develops complex learning solutions for internal operations partners and operational projects

 

• Manages training-related projects including effectively leading concurrent projects (internal and external to the team) and still meeting deadlines

• Analyzes training/ performance needs
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• Takes a more active role in scoping and analysis, and interfacing with Operations Leadership
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• Works with internal customers to build learning plans
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• Identifies and develops new procedures and techniques to improve training and/ or operations effectiveness in performing tasks
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• Takes a more active leadership role within the team (lead projects, coaching and mentorship to other ISDs on applications/tools, ISD methodology, etc.)
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• Creates learner skill assessments and design appropriate learning interventions
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• Role models being change adaptive and helps the organization to move through change
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•  Represents department with internal partners and / or external entities
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• Reviews complex learning materials developed by others to make sure they meet internal requirements and standards
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• Creates and tracks course effectiveness evaluations and applies to courseware.
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• Demonstrates consulting skills when interacting with partners and subject matter experts

Creates, strategizes and implements new educational program for Covered California physicians and office staff. Creates learning strategy, including training and performance support tools for internal staff. Perform needs assessment and audience analysis for provider taining program, and propose appropriate training solutions. Design and develop eLearning and interactive distance learning courses for physician and office staff. Create and distribute job aids, quick tips, FAWs and other educational materials as needed. Evaluate training programs to improve upon future educational courses and materials Minimum Experience Level: Performance analysis Coaching tools for managers Performance support Preferred Experience Level: Typically requires a minimum of seven years related experience or equivalent combination of education and experience. A Bachelor's degree is preferred

Bachelor's degree in education/instructional design or equivalent experience and  5-8 years of related experience

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