Corporate Trainer - Summit Funding, Inc. - Sacramento

16 Feb 2015 2:26 AM | Anonymous

Corporate Trainer 

The primary focus of this position is to exceed internal and external client’s expectations and deliver exceptional service. As one of the first points of contact for our company, representing Summit Funding in a positive, professional and compassionate manner is essential. This position requires constant communication with all branch personnel. The Corporate Trainer must have a comprehensive knowledge of mortgage banking operations, programs, products and procedures. Close attention to detail and strong communications skills are crucial. The ability to manage projects, delegate and maintain critical timelines is vital. The ability & willingness to train, coach and support staff as needed to enable them to originate and process complete, accurate and acceptable loan files for approval is essential. The Corporate Trainer will support the Corporate Training Manager in the development, organization and presentation of training materials and courses to ensure company training requirements are met for employees at all levels.

Top 3 Responsibilities and how you will be measured:

1) Ensure all Training Manuals are Updated and Accurate.

Measurement: All training materials, checklists & presentations are updated monthly.

2) Receive a Survey Average of 8 or More for all Trainings.

Measurement: At least 80% of class participants must respond to Survey.

3) Create Raving Fan Summit Employees

Measurement: Positive feedback reports from all employees. 

Essential Duties of the Position:

  • Prepare for and present webinar and on-site trainings; record instructional tutorials & presentations.
  • Create user guides, tutorials and power point presentations.
  • Update training materials, user manuals and position checklists.
  • Assist employees with general questions relating to Summit systems and procedures.
  • Maintain Corporate Training intranet folders and ensure training materials are current and accurate.
  • Primary contact for sales and support staff regarding Encompass Banker and all processing related systems, websites and maintain regular schedule of Branch visits.
  • Offer technical assistance and support for all mortgage lending practices.
  • Perform additional duties as directed by Corporate Training Manager.
  • Process all employee loans.

Job Requirements:

  • Minimum three (3) years in mortgage processing, underwriting, origination, operations or combination of all aspects.
  • Proficient with DO/DU, LP & major originating systems.
  • High school diploma or equivalent.
  • Must be proficient in Word, Excel, Power Point and Outlook applications.
  • Must have excellent verbal and written communication skills.
  • Must have a positive attitude.
  • Must be dependable, self-motivated and require minimal supervision.
  • Must be detail oriented.
  • Must be able to work under stress to meet deadlines.
  • Must be able to organize, prioritize and manage time.
  • Must be able to work 40 hours per week and overtime as required.
  • Must be able to travel when needed; overnight travel may be necessary.

Physical Demands:

While performing the duties of this job, a person is regularly sitting in a normal office environment at a desk using a computer, phone, fax and copy machine. This person may occasionally need to lift up to 20 pounds.

Work Environment

  • Standard office environment

To Apply:

About The Company:

Summit Funding was founded in 1997 by President and CEO, Todd Scrima, for the sole purpose of creating a better way for buyers to obtain home loans. Todd wanted to build a company fully committed to employing a team of Home Loan Experts. Loan Officers and Loan Managers that excel at delivering fast, high-touch, and informative lending solutions. Summit’s customers can rest easy knowing they selected the right company to best meet their home ownership goals.

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