The primary focus of this position is to exceed internal and external client’s expectations and deliver exceptional service. As one of the first points of contact for our company, representing Summit Funding in a positive, professional and compassionate manner is essential. This position requires constant communication with all branch personnel. The Corporate Trainer must have a comprehensive knowledge of mortgage banking operations, programs, products and procedures. Close attention to detail and strong communications skills are crucial. The ability to manage projects, delegate and maintain critical timelines is vital. The ability & willingness to train, coach and support staff as needed to enable them to originate and process complete, accurate and acceptable loan files for approval is essential. The Corporate Trainer will support the Corporate Training Manager in the development, organization and presentation of training materials and courses to ensure company training requirements are met for employees at all levels.
Top 3 Responsibilities and how you will be measured:
1) Ensure all Training Manuals are Updated and Accurate.
Measurement: All training materials, checklists & presentations are updated monthly.
2) Receive a Survey Average of 8 or More for all Trainings.
Measurement: At least 80% of class participants must respond to Survey.
3) Create Raving Fan Summit Employees
Measurement: Positive feedback reports from all employees.
Essential Duties of the Position:
Job Requirements:
Physical Demands:
While performing the duties of this job, a person is regularly sitting in a normal office environment at a desk using a computer, phone, fax and copy machine. This person may occasionally need to lift up to 20 pounds.
Work Environment
To Apply: https://hiring.accolo.com/job.htm?id=354158303&sourceType=30&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed
About The Company:
Summit Funding was founded in 1997 by President and CEO, Todd Scrima, for the sole purpose of creating a better way for buyers to obtain home loans. Todd wanted to build a company fully committed to employing a team of Home Loan Experts. Loan Officers and Loan Managers that excel at delivering fast, high-touch, and informative lending solutions. Summit’s customers can rest easy knowing they selected the right company to best meet their home ownership goals.
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