Training Systems Manager - Sacramento CA
Under the direction of the Staff Services Manager II, the Staff Services Manager I (SSM I) directs, supervises work of the DMV U team and acts as the project manager for the Department's Learning Management System (LMS) called DMV University (DMV U). The incumbent oversees the maintenance (configuration, administration, validation, creation, review, revision, approval, and archive) of the DMV U system. In addition, the incumbent oversees various systems and processes; supports analyses, implementation, and evaluation of system releases; manages system security roles and customization for DMV U process and learning management; evaluates Department training needs; development solutions, scheduling, and tracking of training department-wide for department-wide use. The incumbent may be responsible for sensitive and confidential matters and requires tact and sound judgment that recognizes the state's best interests and the DMV. The SSM I oversees the Branches’ systems, intranet, and websites, provides complex technical assistance to the Instructional Design Team (IDT) and Leadership Development and Design.
One year of experience in the California state service performing analytical staff duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst.
(Applicants who have completed six months of service performing the duties as specified above will be admitted to the examination, but they must satisfactorily complete one year of this experience before they can be eligible for appointment.)
Experience: Three years of increasingly responsible management, personnel, fiscal, planning, program evaluation, or related analytical experience beyond the trainee level which shall have included the preparation of reports and the presentation of recommendations to management, at least one year of which must have been in a full journeyperson technical capacity. (Experience in the California state service applied toward this requirement must include one year performing the duties of a class with a level of responsibility not less than that of Associate Governmental Program Analyst.) (In appraising experience more weight will be given to the breadth of pertinent experience and the evidence of the candidate's ability to accept and fulfill increasing responsibilities than to the length of the experience.) and
Education: Equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.)
Training and Experience Notes
Experience working in Learning Management System and support training environments
Experience coaching the potential of team members
Experience drafting, auditing and managing procedures and job aids
Effective communication, presentation and interpersonal skills
Excellent creative-thinking and problem-solving skills
Ability to effectively manage multiple assignments and meet challenging deadlines
Ability to take initiative and work both independently as well lead a team
Dependable, accountable and committed to quality work products and customer service
The position(s) require(s) a Background Investigation be cleared prior to being hired.
Using the online application system as specified in this announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.
Do NOT include ANY confidential information on any documents you submit for a job vacancy, such as your Examination/Employment Application (STD. 678), resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security number (SSN), birthdate, student identification number, driver license number (unless required), photograph, basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, gender, marital status, ethnicity, and age. Confidential information on STD. 678s submitted electronically online, such as SSN, will automatically be redacted upon submission.
Possession of the Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting the Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. If it is determined that you do not meet the Minimum Qualifications, your name will be removed or withheld from the eligibility list, rendering your eligibility as inactive and ineligible to be hired for the position. Candidates whose names have been withheld from an eligibility list may file an appeal with the State Personnel Board.
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