Career Opportunities

Associate Governmental Program Analyst - West Sacramento, CA

Multiple positions exist.  3-4 training positions for the Pension Solution Project. 

This is a re-advertisement. All previous applicants need not reapply.

http://jobs.spb.ca.gov/wvpos/more_info.cfm?recno=596873

When applying for this position, please note on your application: Position #815-640-5393-905 (14-571).

The California State Teachers’ Retirement System (CalSTRS) is seeking motivated individuals for an exciting career as an ASSOCIATE GOVERNMENTAL PROGRAM ANALYST, willing to consider STAFF SERVICES ANALYST. Join us in our beautiful LEED Platinum Certified headquarters building in West Sacramento, overlooking the Sacramento River and within walking distance of restaurants and shops in historic Old Sacramento. Enjoy the full service café, free on-site gym and parking fees of only $45.00 per month.

All applicants, regardless of the type of eligibility, must meet the minimum qualifications. To view the minimum qualifications, please click the link below.

Please click here for the minimum qualifications.

Please click here for the minimum qualifications of the STAFF SERVICES ANALYST.

JOB DESCRIPTION

Please click here for the duty statement.

Please click here for the duty statement.

BusinessRenew is a collection of CalSTRS projects with a shared goal to create sustainable business solutions for tomorrow. The projects work in a collaborative manner to resolve the complex technical and business challenges of operating a world-class customer service financial organization. If you like fast-paced, meaningful work and have a desire to serve California educators, submit your application and statement of qualifications today.

CalSTRS is embarking on an effort to replace its current pension administration system, START. START is the custom- built pension administration system that CalSTRS currently uses to manage and administer the State Teachers’ Retirement Plan for employers, members, participants and their beneficiaries. The project is currently in the procurement stage and seeks to establish a team of seven (7) learning and development analysts responsible for establishing and operating the training unit. This group will work in collaboration with and under the general oversight of the CalSTRS Business Test lead.

The perfect candidate for this position will be the person who understands the dynamics of adult learning, is excited for the opportunity to work on a large technology project and someone skilled in creating a sustainable learning environment. They are someone with a desire and vision for how things can be done in a better, more efficient manner. The goals of this project are to:

• Implement a solution that will automate business processes and internal controls, enhance member and employer self- service and move to a modern, flexible technology platform,
• Ensure testing, training and change management activities meet industry best practices and standards,
• Deliver the project in accordance with best practices in project management.

ESSENTIAL QUALIFICATIONS

• Experience developing training material and delivering training to adult learners
• Experience providing training in formats including: classroom instruction, training workshops/laboratories, online
• Strategic thinker
• Creative thinker
• Works collaboratively with large and small groups
• Demonstrated ability to take on a challenge and use creative solutions to solve complex problems
• Analytical
• Open-minded/non-defensive
• Ability to complete work in a timely manner
• Excellent attendance record is required to support the defined project scope and schedule
• Must possess strong communication skills
• Able to demonstrate proficiency with use of personal computer applications, such as MS Project, Word, Powerpoint, Access, Visio and Excel

DESIRABLE QUALIFICATIONS

• Knowledge of the principles of business process reengineering/realignment
• Familiarity with the ADDIE instructional design model
• Knowledge of project management methodology including SDLC and requirements management
• Experience developing training for use during the implementation of a technology project
• Experience researching best practice activities as they relate to adult learners
• Experience providing diverse learning opportunities including the use of alternative training methods such as laboratories, online, video clips, etc.
• Awareness of the BusinessRenew projects and the impacts and dependencies between these projects
• Knowledge of principles and practices associated with delivering training to adults

STATEMENT OF QUALIFICATIONS REQUIRED

Interested individuals must submit a Statement of Qualification along with a state application (form STD 678). The Statement of Qualification is a discussion of the candidate's experience which qualifies him/her for this position. The statement must specifically address the questions listed below, be numbered in the same order as listed, and be no more than four pages long, single spaced and in 12-point font. A resume will not be accepted in lieu of the Statement of Qualifications. Successful candidates will be selected for interview from the Statement of Qualification and interviews will be scheduled.

When completing the SOQ, please include all relevant experience, education, and training for each question and explain your answers thoroughly. Your State of Qualification must address the following:

• Describe your motivation for applying for this position, what interests you in taking a key role on this project.
• If you were asked to provide evidence that you are highly motivated to be successful in this position, what evidence would you offer and what would you share in your closing statement?
• Describe your experience related to learning and development efforts.
• Provide an example of your ability to team and collaborate with others.
• Describe your experience providing high level customer service. Provide an example.

HOW TO APPLY

Interested individuals should submit a STD. 678, Examination/Employment Application (Rev. 12/06 or later) to the address below. If you are applying for multiple positions, you must complete a STD. 678 application for each position separately. Emailed applications will not be accepted. Surplus applicants must attach a copy of their letter. The STD. 678 can be accessed through the State Personnel Board website at www.jobs.ca.gov.

The following appointment options may be considered when filling this position: list appointments, lateral transfers, reinstatements, training and development assignments, out-of-class assignments, limited-term appointments, etc. To find out how to become a civil service employee, please go to the State Personnel Board’s website at: www.jobs.ca.gov.

ADDITIONAL REQUIREMENT(S)/INFORMATION

Prior to employment with CalSTRS, a background investigation (BI) will be conducted. The BI consists of a Personal History Statement and fingerprinting through the Department of Justice. The BI will check criminal and civil records and, if applicable, verify education and check driving records.

The position may be subject to the disclosure and disqualification requirements concerning economic conflict of interest in government work, pursuant to the CalSTRS Conflict of Interest Code and the Political Reform Act.

Additional Information:

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Associate Pension Program Analyst - West Sacramento, CA

Multiple Positions (Make sure to write your best SOQ and include CalSTRS core competencies). 

Subject matter expert in the areas of the Teachers’ Retirement Law and California Code of
Regulations that Member Account Services has responsibility to administer, including creditable
compensation, creditable service and membership. Serve as the primary contact for Executive
Staff, management, staff, school employers and stakeholders regarding the Teachers’
Retirement Law and California Code of Regulations. Respond to inquiries from other
governmental agencies, including the Legislature and Governor’s Office. Review employer
documentation for compliance with the Teachers’ Retirement Law and California Code of
Regulations. Maintain a working knowledge of the Secure Employer Website, corporate
database, Contribution Account Portal and other related systems.

Independently research and analyze laws, regulations, and procedures in order to ensure all
training materials are consistent with the Teachers' Retirement Law, regulations, and
procedures. Develop and maintain all training materials for internal staff and school employers
including materials on the Secure Employer Website. Deliver training to division staff, other
CalSTRS business areas, school employers and other stakeholders. Maintain training
curriculum in order to properly identify training objectives and desired outcomes. Refine, revise,
and maintain training curriculum in order to properly identify training objectives, delivery
mechanisms, desired outcomes, and appropriate course length. In state travel may be required
as needed.

Develop new procedures and job aids, and recommend changes to existing procedures and job
aids based on the Teachers’ Retirement Law, regulations, system changes and division
objectives. Maintain working knowledge of the division’s procedures. Conduct annual review of
all procedures and job aids for compliance with laws and regulations. Maintain conformity with
the approved format, and version control for procedures and job aids. Maintain Information
Security Office standards for all training materials and presentations

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AppleCare Senior Technical Advisor Trainer - Sacramento, CA

An AppleCare Sr Technical Advisor Trainer (Flex Trainer) delivers AppleCare training programs on an as-needed basis. They also provide contact center support in customer facing roles. The Sr. Technical Support Advisor Trainer will work with the AppleCare Training Team to ensure the overall quality of training programs. This is a work from home position and we can consider candidates from cities across the US-you do not need to live in the city this is posted in to be considered

• Must be proficient in at least two of the following areas: MAC, Wireless Multimedia products, iApps, iPod, iPhone, Mac OS X, and ITS
• Apple Instructor Qualification Course preferred, but not required. If not, it must be completed/passed within 3 months of training assignment. Travel will be required to complete qualification course.
• Must be familiar with learning principles
• Proven facilitation skills, including ability to lead discussions, conduct demonstrations, use role-play, and deliver lecture as required
• Tier 2 or equivalent experience preferred
• Outstanding customer service skills
• Excellent communication skills, both written and verbal
• Ability to handle multiple tasks in a customer-drive, team-player environment
• Must be able to work non-standard hours
• Must be available for possible / occasional travel

Bachelor’s degree or equivalent plus 1-2 years work experience in a training environment or capacity preferred.

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Dean of Learning Resources - Sacramento, CA

Under the general direction of the Vice President of Instruction, the Dean of Learning Resources provides leadership in the areas of Library, and Tutorial Services including the Tutoring Center and Writing Center. The individual also provides oversight of Academic Computing, Media Services, Distance Learning and its development, and the use of Instructional Technology. It is expected that the individual will work collaboratively with the Dean of Information Technology in order to provide both leadership and support in the infusion of technology with curriculum and instructional programs across the campus.  

● Functions as the first line administrator working with faculty and staff in the planning, development, implementation and evaluation of instructional programs and services of the Learning Resources Center. 
● Provides leadership in faculty recruitment, program development, and program review for all programs and services of the Learning Resource Center. 
● Provides leadership in building, maintaining, and maximizing the impact of library collections and services. 
● Initiates and administers grants. 
● Coordinates the development and scheduling of course offerings provided through the Learning Resource Center, such as Learning, Tutoring and Academic Technology; Library; Library and Information Technology, and Human Services. Monitors and schedules the open learning laboratories offered through the Learning Resource Center.
● Recruits, hires, supervises and evaluates faculty and staff in the areas noted. 
● Develops and manages the budget for all areas supervised. 
● Maintains current knowledge of trends, technologies and techniques in library services, tutoring, instructional technology, and distance education.

● Advocates for and provides leadership for the integration of technology in the teaching and learning environment. This includes the development of distance learning classes and the enhancement of classes with multiple delivery systems. 
● Assists in the development of partnerships with external agencies relevant to the disciplines included in the Learning Resources and Division, including articulation with regional high schools, colleges and universities; agreements for student placement; and business and industry workforce development as appropriate. 
● Assists in the development of partnerships with external agencies, particularly as they relate to the delivery of distance education. 
● Oversees development and implementation of program advisory committees and works with the committees as well as industry representatives to identify industry trends and program needs analysis. 
● Promotes staff development and supports a climate which fosters innovation and academic excellence. 

● Works with faculty and college and district technical staff to evaluate and select computer software and hardware and related instructional equipment that support the services provided by the Learning Resource Center. 
● Develops and manages appropriate grant opportunities and collaborative projects. 
● Provides appropriate area oversight in the remodeling and expansion of facilities. 
● Prepares and assists in reports as necessary for the Vice President and President. 
● Promotes collegial atmosphere within Learning Resources Division and throughout the college and district. 
● Works with the division and college as well as other colleges in the District to review, implement, and coordinate the College and District Strategic Plans. 
● Promotes a climate that encourages and supports cultural competency. 
● Willingness to work flexible hours including evenings and weekends when necessary.  

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- Lotus Notes and system configuration experience preferred

About US

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Instructional Systems Specialist - McClellan, CA

The Education Office has the responsibility for planning, developing, implementing, directing, evaluating and coordinating the overall education programs at the Northern California Health Care System (NCHCS).  Primary responsibilities include all forms of educational development including administrative training programs, Continuing Medical Education (CME), academic affiliations, computer training, employee education and career development, with an integral role in facility workforce development and succession planning. The Instructions Systems Specialist has the primary responsibility for analyzing, evaluating and designing adult educational activities.  The incumbent will work in close collaboration with NCHCS staff to develop online and in-person instructional programs and materials.  Working collaboratively, the incumbent will employ expertise in learning theory, pedagogy, and assessment to support the organizations instruction program.  The Instructional Systems Specialist will participate in the organizations instruction program.  The Instructional Systems Specialist will participate in the organizations extensive instruction program by planning, delivering and assessing employee requested instruction sessions.  The incumbent will work with colleagues in the Education Department to develop online and in=person learning materials.  The incumbent will also need to collaborate with the VA Library Network Office (LNO) in order to maintain and continually improve upon available library resources.  The incumbent will also need to work with the National Network of Libraries of Medicine (NN/LM) in order to be able to have access to Docline and Interlibrary Loan programs managed by the National Library of Medicine (NLM).  In general the incumbent will also need to participate in local, regional and national library networks and maintain good working relationships with other health care information professionals, such as Northern California / Nevada Medical Library Association (NCMLA).  Additionally, the incumbent will perform reference material technical service functions including library reference material management, cataloging/classification, acquisitions, procurement, physical processing, and accountability of materials, both in person and virtually.  This position reports directly to the Learning Resources Officer/Designated Learning Officer. Work Schedule:  Monday - Friday; 8:00am to 4:00pmPosition Description Title/PD#:  Instructional Systems Specialist/11523-0Rotating Shift:  NoRequired to work Holidays and/or Weekends:  NoFair Labor Standards Act (FLSA):  ExemptBargaining Unit Position:   Yes RELOCATION EXPENSES: are not authorized for this position.   

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