Learning Coordinator - San Francisco, CA

About the job

Uber is looking for Learning Coordinator within the Regional Community Operations team to support the Learning Team on the design, administration and management of training materials and learning systems.

 

This multifaceted role requires systematic organization, creativity and effective communication.

 

Our Community Support Teams are all about process efficiency, and as a part of the learning team, you would be ensuring that the teams are able to continuously provide premier support to everyone involved in the Uber experience. You’ll be supporting the Learning Experience Design (LXD) team within the greater North American Learning team in the creation, maintenance and distribution of all materials for training resources

Job Description

What you’ll do

 

• High-level design and development of training resources
• Organize complex information into simplified formats
• Help review and QA training content and help ensure quality outputs
• Develop and maintain a user-friendly interface for training resources
• Ensure clear, effective, engaging and scalable learner experiences
• Analyze data to identify process, knowledge and communication gaps
• Develop surveys to measure learner engagement and make recommendations on opportunities to improve.
• Brainstorm on ideas for creative designs and activities to help engage learners and ensure effective knowledge and skill acquisition
• Work cross functionally to improve CSR learning experience and knowledge retention of our internal and external tools and products
• Perform various tasks within the Learning Management System to ensure people are able to find, access and enroll in online training courses.
• Generate and evaluate training reports on for our CommOps Learning Team
• Be a passionate advocate for your Global Community Operations org

 

What you’ll need

 

• Must have a BA with at least 1-2 years of relevant experience
• Must have experience in Microsoft Office Suite (GoogleDrive a plus!)
• Ability to work independently as well as collaboratively.
• Strong organization and communication skills.
• Experience in education, learning & development, training, instructional design desired
• Experience with learning management systems (LMS) or similar systems

Perks

Perks

 

• Employees are given Uber credits every month.
• The rare opportunity to change the way the world moves. We're not just another social web app, we're moving real people and assets and reinventing transportation and logistics globally.
• Smart, engaged co-workers.

 

Benefits

 

• 401(k) plan, gym reimbursement, ten paid company holidays.
• Full medical/dental/vision package to fit your needs.
• Unlimited vacation policy; work hard and take time when you need it.

Uber is an equal opportunity employer and enthusiastically encourages people from a wide variety of backgrounds and experiences to apply. Uber does not discriminate on the basis of race, color, religion, sex (including pregnancy), gender, national origin, citizenship, age, mental or physical disability, veteran status, marital status, sexual orientation or any other basis prohibited by law.

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Director of Learning and Performance - Sacramento, CA

Corporate Office - Sacramento

Crestwood Behavioral Health Inc. is proud to be California’s leading provider of mental health services, assisting thousands of clients from across the state. Our focus is on creating strong relationships with counties in which we both have a financial commitment, providing the services which are tailored to meet our clients’ specific needs, and reinforcing a common set of values that guide our practices and policies.

If you are looking to work with people who are dedicated and are successful in delivering quality healthcare services, then you’ll value being a part of our team. We take pride in both our staff and our clients. Our healthcare approach combines experience, teamwork and respect, resulting in solution-based outcomes in a compassionate, caring environment.

The Director or Learning & Performance will research, design, develop, implement, coordinate, facilitate, and evaluate training and development programs in accordance with CA State and County contractual requirements, including meeting Crestwood’s values, mission, policies and practices. S/he will work closely with customers, staff, and management to identify, assess, and address training needs of all Crestwood employees, interns, volunteers, and customers

• Bachelor’s degree in education or related field.
• Minimum two years experience of clinical leadership in sub-acute and or long-term care services (preferably Crestwood). Preferred skilled nursing facility experience. This must include overseeing and supporting education development, educational and training services, allocation of resources, and DSD experience.
• Proficient in Microsoft office products
• Type 35-40 wpm
• Thorough understanding of adult learning principles and adult retention rates. Competence to design, develop, and deliver efficient and learning centered interventions that result in improved performance in the workplace.
• ProAct Certified
• Current CPR and First Aid Certification
• Other duties as assigned

We offer a competitive wage and benefits package.

www.crestwoodbehavioralhealth.com

• EEO/AA/Minority/F/Vet/Disability Employer

Job Type: Full-time

Required education:

• Bachelor's

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Technical Writer - Pleasanton, CA

Title: Technical Writer
Location: Pleasanton, CA
Duration: 6 Months Contract
                                       
Job Description:  
                                         
Daily Responsibilities:
 
 1. Developing formats and standards for documenting procedures and process instructions
 
 Skills:
 1. Process improvement skills
 2. Different lean / six sigma tools at the ready
 3. Strong Communication – nonverbal and written
 4. Understanding of operations in large organization 
 5. Strong Digital Product Development background
 
 1. Strong communication – nonverbal/verbal
 2. Process background
 
The Business Process Consultant for Digital Operations in the DEC (Digital Experience Center) will be responsible for designing, measuring, and leading process improvement and maturity projects and programs associated with Digital and Platform Business Operations. 
Experience in developing policies, mapping processes, and technically documenting and writing procedures are a must in order to be successful in this role.
 
 Responsible for a range of process improvement and process management activities. 
Activities include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. 
These initiatives may represent one portion of a larger project, or may represent a standalone initiative or function within a work group or department.
Process management functions may include data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards.
Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. 
May utilize Lean/Six Sigma processes and concepts to lead process improvement initiatives. 
Partners with management, project champions, and process owners to execute the project and deliver results 
 
If you are qualified, available, interested and planning to make a change, or know of a friend who might have the required qualifications and interest, you can contact me on desk: 415-943-9175 even if we have spoken recently about a different position. If you do respond via e-mail please include the Best time to call and phone number so I can reach you.

Thank you,

Praneeth Kumar
Resource Manager
Pyramid Consulting, Inc.
11100 Atlantis Place Alpharetta, GA
email: praneeth@pyramidci.com 
Desk: 415-943-9175
web: www.pyramidci.com  
USA | Canada | UK | India | Singapore

TSG Support Technician - Lathrop, CA

Job Title: TSG Support Technician with Driving (2 positions)
Location: LATHROP CA 95330
Duration:  12 months  
Shift time: 3:00 am- 8:00 am & 5:00 pm-10:00 pm
Work Week: 1 - Monday, 2 - Tuesday, 3 - Wednesday, 4 - Thursday, 5 - Friday

Responsibilities:

• Performs equipment exchange and recording inventory controls, software installations and program updates, troubleshooting and problem resolution on computer and Telecommunication systems.
• Train users on supported software and hardware with understanding of technology from a user perspective as well as technical perspective.
•  Assist users to resolve computer related problems such as inoperative hardware or software.
• Travel is required using one’s personal vehicle to provide Technology Support for Customers and to support client’s Core Technology solutions, client’s Small Package, Freight and SCS locations to supporting client’s technology infrastructure.
• Willing to work various shifts, able to work five days per week with possibility of weekends as needed due to vacation coverage or planned weekend upgrades

Requirements:

•  Associates Degree in Computer Science required Bachelors preferred and
  A+ certification required.
• Proficient/Advance skills in Microsoft Office Access, Word, Excel and Outlook.
• Strong communication (both verbal and written), problem solving, and decision making skills.
•  Ability to work with minimal supervision.
• Highly organized and detail oriented; ability to prioritize daily tasks.

 

Thanks & Regards,
Jatin Anand
Lead Recruiter
Spectraforce Technologies Inc.
Phone No# 919-887-6786 EXT-4122
Fax No# (919) 573-9398
Email: janand@spectraforce.com
Visit us: http://www.spectraforce.com

Instructional Designer - Novato, CA

Looking for an Instructional Designer to work in Novato for a small pharma company.  The gig pays $75 to $90 an hour.  The first month or so would be on site and then work could be more flexible after that.

If you are interested, please let me know ASAP.

Contact Information:

 Frederick John Cooper

Learning and Development Specialist

Mobile: 925.628.6050

Email: fjcooper222@comcast.net

LinkedIn: http://www.linkedin.com/in/frederickjohncooper

Instructional Designer - San Francisco Bay Area, CA

Contract

The Life Science Training Institute (LSTI) seeks “Instructional Designer - eLearning Developers” to support upcoming contracts in the San Francisco Bay Area. Contracts typically range from 6-12 months. Ideal candidates will possess the ability to design and develop adult learning using modern principles. Additionally, candidates must have a minimum of three years of experience working in the non-commercial side of a pharmaceutical, biotechnology, or medical device company. Below is the summary of an upcoming project. If interested, please submit your resume and cover letter. Project Summary Develop training for the implementation of a new Quality Management System within the Clinical Operations department. Building learning events that bridge the business process with tool knowledge that supports the execution of the identified business process Business processes – Nonconformance Investigations, CAPA, Change Control, Product Complaints Working with the Business Owner to help conceptualize the business process and how training will bring the process alive Once the ID leaves, the knowledge needs to be transferred to the Busine4ss Owner who may need to defend the end user training to a health authority Developing and assessing the needs analysis Contributing to the mapping of the business processes in order to demonstrate how the training links into the processes Participate in the upfront user requirements sessions Developing the training materials and train-the-trainer materials Support SOP (standard operating procedures) writing to ensure clarity Developing electronic performance system support (basically “youtube” how to’s for key tasks/activities) Knowledge / Skill Requirements Applies knowledge of blended learning and state-of-the-art learning technologies to the development of training curriculum and materials Demonstrates knowledge of adult learning, knowledge of instructional design, familiar with the ADDIE model Develops design documents, storyboards, audio scripts, graphic images, communications Solid knowledge of SCORM, HTML, course development software such as Captivate, Articulate Studio/Storyline, Claro Tools and Templates that help SME’s conceptualize the instructional design process Experience with the following applications a plus: Compliance Wire, Trackwise, Documentum, Veeva, Veeva Systems, Quality Management Systems, Quality Management System, QMS Job Type: Contract

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Technical Training Specialist - Sacramento, CA

Division: Mobility (MO)

Business Unit: Customer Services

Job Family

: Customer Services

Requisition ID

: 203488

Primary Location

: United States-CA-Sacramento

Assignment Category: Full-time regular

Experience Level: Mid level

Education Level Required: Technical Diploma

Travel Required: 50% 

Division Description

:  Siemens Mobility Division provides efficient and integrated transportation of people and goods by rail and road – including rolling stock, rail automation, electrification and intelligent traffic systems. We have manufacturing hubs in Louisville, KY; Marion, KY; Pittsburgh, PA; Portland, OR and Sacramento, CA 

Job Description

:  

 

Position Overview

 

The candidate will create and develop materials for classroom training

presentations, instructor guides, and reference materials for system users and customer training department personnel. He/She will also perform on-site training at customer facilities and/or other facilities in the customer’s city of residence.

 

Responsibilities

Related responsibilities include:

 

Lead small class sessions of typically 10-12 students per session using theory and hands-on demonstrations and student exercises.

 

Teach course types including, but not limited to, system user, system

administrator, trainer, hardware maintenance, and data generation.

 

Present a positive personal, and professional company image at all times while

interacting with customer personnel.

 

Develop and maintain course curriculum including course descriptions, outlines,

lesson plans, exams and keys, and classroom material.

 

Develop project specific Training Plans and Training Schedules based on

customer contract requirements.

 

Maintain training records including courses performed, course and instructor

evaluations, and training documentation delivered.

 

Required Knowledge/Skills, Education, and Experience

The incumbent for this position must have:

 

Technical background with an understanding of the following:

 

Electrical Systems and Schematics

 

Hydraulic Systems

 

Pneumatic Systems

 

Basic Laptop and Software skills

 

Highly proficient in written and verbal communications.

 

Must be able to use Power Point and Excel programs and be able to develop

system presentations using Power Point.

 

Two to three years experience as a Technical Trainer/Teacher with good

presentation skills.

 

Good command of the English language.

 

** Must be willing to travel to locations across North America, average travel will

be 25 weeks a year.

 

Preferred Knowledge/Skills, Education, and Experience

 

BS Degree or equivalent work experience in an engineering or technical field.

Two to three years experience supporting a technical training program.

Two to three years experience in technical writing or software testing.

• Main objective of the position and the impact of the role
• Brief description of the primary responsibilities of the organization and where the position fits in to drive the future employee's performance objectives
• What is the title of the direct manager and how that fits into the Business Unit/Division, and (if it's a manager position) state the size of the team, etc.

*LI-TMM

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Trainer - Rancho Cordova, CA

Brief Description
		This position is responsible for creating curriculum, content, online training and delivering instructor-led training.
Detailed Description
		·         Designs, develops and delivers webinars, instructional materials, job aids, documentation and tips to all enterprise staff. This may involve using software tools such as UPK, Adobe Presenter, Adobe, and MS PowerPoint. ·         Coordinates projects, updates SharePoint, and acts as a liaison between the Department and end-users. ·         Manages external training with general and e-business vendors. ·         Serves as a resource to all enterprise staff, identifying opportunities for improved services. Provides technical and procedural support to business and technical project teams. ·         Develops and updates internal training department systems including course cataloging and recordkeeping, marketing on Intranet, and recognition and community-focused programs. ·         Works on the enterprise-wide training systems processes.  Performs miscellaneous duties as assigned.
Job Requirements
		·         A Bachelor’s degree or equivalent education, training or experience is required ·         A minimum of 3 years’ experience in the training field including technical writing or instructional design. ·         Strong management/time management skills and multi-tasking abilities. ·         Overnight travel is required. ·         Strong analytical skills. ·         Knowledge and application of English grammar with composition, editing, and proofreading skills. ·         Knowledge of Enterprise policies, procedures and guidelines. ·         Excellent public speaking and presentation skills required. ·         Must be PC literate; MS Office skills (Word, Excel, PowerPoint) with strong excel skills. ·         Able to work standard office equipment (personal computer, photocopy machine, fax machine, and Intranet and some learning presentation authoring tools, etc.). ·         Ability to work on a computer up to 7 hours a day.   Close vision required for computer usage. ·         Regularly required to sit for long periods of time, and occasionally stand and walk. ·         Regularly uses hands to operate computer and other office equipment. ·         Occasionally required to stoop, kneel, climb and lift up to 25 pounds. ·         Ability to maintain consistent, regular attendance.  Ability to report to perform tasks in a physical work office environment. ·         Ability to effectively communicate concepts and other information to all levels of employees and management across the Enterprise. ·         Ability to make effective presentations.  Ability to clearly present written information and findings. ·         The ability to interact well with management, all levels of employees and outside contacts.

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Supervisor, Training (Claims) - Sacramento, CA

Description

Position Purpose:  To oversee the day to day training functions to include scheduling and curriculum development

• Hire, inspire, motivate, coach and counsel fellow training staff
  Design and lead training activities and resources including scheduling and prioritization of training and associated curriculum
  Identify information gaps through needs analysis methodology and develop appropriate training programs, including the selection or design of appropriate training aids
  Conduct reviews of training quality trends and implement corrective action as needed
  Implement training department policies and procedures
  Special project work as assigned

 

Qualifications

 

Education/Experience:  Bachelor’s degree or equivalent experience.    4+ years of training/leadership experience.  Working knowledge of adult learning theory and training program development.  Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.

 

Job

: Claims Operations 

Primary Location

: USA-California-Sacramento 

Organization

: Centene Corporation 

Schedule

: Full-time

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Human  Resources Representative - Sacramento, CA

Dematic Corp. has an immediate need for a Human Resources Representative located in Sacramento, CA. This position will function as one of the main Human Resources Contacts at our customer site for a maintenance contract. 

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located across the globe. Dematic has implemented more than 4,500 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.

Headquartered in Grand Rapids, MI, Dematic is a member of KION Group, a global leader in industrial trucks, related services, and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimize material and information flow within factories, warehouses and distribution centers. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally, and a leading provider of warehouse automation.

Dematic has been performing resident maintenance for a variety of customers for over 25 years across many different industries.  As an organization, we perform a wide range of maintenance from material handling automation systems to a variety of tasks inside the four walls of the facility.

Position Summary:

The Human Resource Representative will manage and direct the day to day recruiting, staffing, on-boarding and training for a site specific maintenance program. This role will lead, coordinate, and direct all Human Resource functions in a location or multi-locations.  This position will serve as a trusted advisor to the management team that she/he supports, utilizing knowledge and experience to implement processes and procedures to address business needs.

 

Key Responsibilities (Problem Solving, Critical Thinking):

Leads the day-to-day administration, communication, and implementation of HR policies and programs at assigned locations. Leads coordination and facilitation of staffing of the organization to ensure its efficient operation. Resolves basic and complex employee relations issues. Leads all investigations and recommends corrective actions. Advises management regarding EEO, federal, and state employment laws and compliance issues. May participate in developing HR policy. Will execute strategies, programs, and activities that enhance local employee relations and retention.

 

Education:

BS/BA in related discipline or advanced degree. Certification may be required in some areas.

 

Knowledge / Qualifications:

Demonstrates knowledge in field of specialization or multiple disciplines to the successful completion of assignments. Successfully serves as source of technical/scientific knowledge for area of expertise. Demonstrates knowledge of organizations business practices and issues faced and contributes to problem resolution of those issues. Typically, 5+ years of successful experience in related field and successful demonstration of position and key responsibilities as presented above.  Advanced degree MAY be substituted for experience, where applicable. Required Skills: Performance Management, Training Management, People Skills, Resolving Conflict, Employment Law, Project Management, Reporting Skills, Verbal Communication, Administrative Writing Skills. Computer Skills to include Word, Excel, PowerPoint, and Outlook. Prior experience with an Applicant Tracking System and HRIS system is required.

 

Must have experience with the following: 

• Implementing human resources programs by providing human resources services, including talent acquisition, staffing, employment processing, compensation, training and development, records management, succession planning, employee relations and retention, AA/EEO compliance, and completing personnel transactions.
• Developing human resources solutions by collecting and analyzing information, then recommending course of action.
• Improving manager and employee performance by identifying and clarifying problems, evaluating potential solutions, implementing selected solution, and coaching and counseling managers and employees.
• Managing client expectations by communicating project status and issues, resolving concerns, analyzing time and cost issues, and preparing reports.
• Protecting the organization's value by keeping information confidential.
• Complying with federal, state, and local legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
• Assisting management in determining training and development needs/gaps for an organization and then assessing, identifying and implementing training based upon needs.
• Creating human capital reports and communication materials to be distributed to upper management.
• Leading and conducting all investigations, with the ability to recommend corrective actions and resolution while maintaining highest confidentiality. 

General Requirements 
Job Family Responsibilities:

Participates in the day-to-day administration, communication, and implementation of HR policies and programs at the business unit or division level. Resolves semi-complex employee relations issues. Supports semi-complex investigations and recommends corrective actions. Advises management regarding semi-complex EEO, federal, and state employment laws and compliance issues. Participates in coordinating and facilitating staffing of the organization to ensure its efficient operation.



Key Responsibilities:

Performs important areas of standard professional level work that typically requires processing and interpreting, more complex, less clearly-defined issues. Refers semi-complex, unusual problems to others. Identifies and resolves readily identifiable, clearly-defined problems.



Education:

Typically BS/BA in related discipline or advanced degree.  Certification may be required in some areas.



Knowledge and Experience:

Demonstrates a good grasp of knowledge and principles of field of specialization and applies through successful completion of assignments. Successfully applies knowledge of fundamental concepts, practices, and procedures of particular area of specialization. Typically 2-5 years of successful experience in related field and successful demonstration of Key Responsibilities and Knowledge as presented above.  Advanced degree MAY be substituted for experience, where applicable.



Direction of Others:

May provide general guidance or train lower level support staff. 



Key Working Relationships:

Primarily intra-organizational contacts and some external  contacts.

 

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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