Technical Writer - Pleasanton, CA

Title: Technical Writer
Location: Pleasanton, CA
Duration: 6 Months Contract
                                       
Job Description:  
                                         
Daily Responsibilities:
 
 1. Developing formats and standards for documenting procedures and process instructions
 
 Skills:
 1. Process improvement skills
 2. Different lean / six sigma tools at the ready
 3. Strong Communication – nonverbal and written
 4. Understanding of operations in large organization 
 5. Strong Digital Product Development background
 
 1. Strong communication – nonverbal/verbal
 2. Process background
 
The Business Process Consultant for Digital Operations in the DEC (Digital Experience Center) will be responsible for designing, measuring, and leading process improvement and maturity projects and programs associated with Digital and Platform Business Operations. 
Experience in developing policies, mapping processes, and technically documenting and writing procedures are a must in order to be successful in this role.
 
 Responsible for a range of process improvement and process management activities. 
Activities include planning, performing, and implementing process improvement initiatives, in addition to ownership of operational processes. 
These initiatives may represent one portion of a larger project, or may represent a standalone initiative or function within a work group or department.
Process management functions may include data gathering and analysis, best practice research, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvements, and monitoring post-process improvement initiative performance to updated standards.
Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. 
May utilize Lean/Six Sigma processes and concepts to lead process improvement initiatives. 
Partners with management, project champions, and process owners to execute the project and deliver results 
 
If you are qualified, available, interested and planning to make a change, or know of a friend who might have the required qualifications and interest, you can contact me on desk: 415-943-9175 even if we have spoken recently about a different position. If you do respond via e-mail please include the Best time to call and phone number so I can reach you.

Thank you,

Praneeth Kumar
Resource Manager
Pyramid Consulting, Inc.
11100 Atlantis Place Alpharetta, GA
email: praneeth@pyramidci.com 
Desk: 415-943-9175
web: www.pyramidci.com  
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