Thank you for your interest in employment at Thunder Valley Casino Resort!  Thunder Valley Casino Resort is the only AAA Four Diamond property in Placer County.  We’re always looking for superstar achievers to join our ranks either full or part time. 

Following is a brief description for the position:    Training Manager

The Training Manager is responsible for planning, coordinating and conducting personnel training and development to meet organizational goals.  Partners with the Director of Training to identify training needs and evaluate training programs’ effectiveness. 

Organizes and develops training manuals, evaluation procedures, multimedia aids and other educational materials.  Organizes and develops other Human Resources documents including job descriptions, policies and procedures, and Team Member handbooks.  All responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Essential Functions:

• Is responsible for practicing, supporting, and promoting Thunder Valley Casino’s “Winning Attitude” company-wide culture and demonstrating AAA Four Diamond service standards at all times.

• Plan and coordinate the implementation of training initiatives/activities.Formulate and coordinate the training schedules, and market training initiatives to generate excitement and interest in the curriculum.

• Analyze and assess training needs to recommend new training courses/programs or to modify and improve existing programs.Confer with management to identify training needs based on projected property goals.

• Act as the liaison partnering with all departments to assist with the on boarding process for new Team Members by working directly with the job coaches ensuring the job coach policy is executed correctly.

• Research new training courses based upon needs utilizing the most effective methods of delivery such as individual training, classroom training, demonstrations, job aids, on-the-job training, conferences, and workshops.

• Evaluate effectiveness of training programs and instructor performance to recommend modifications and improvements when needed.

• Develop and organize training books, manuals, multimedia visual aids, and other educational material.

• Provide administrative assistance such as filing and copying.Conduct data entry into training database and prepare reports of training attendance.Prepare training packets and materials. Order and maintain an inventory of supplies.

• Edit all training materials to ensure that such materials are current and provide effective management tools and techniques.

• Assist with the development of all in-house training materials as needed.

• Assist with maintaining updated Human Resources documents including, but not limited to, job descriptions, policies and procedures, and Team Member handbooks.

Minimum Qualifications:

• Bachelor's degree in Human Resources, Education, Training and Development, or Instructional Design is preferred.

• Minimum of 3 years previous experience in training and development.

• Casino experience is preferred.

• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.

• Ability to facilitate leadership and Guest service curriculum.

• Knowledge of principles, practices and techniques of adult learning.

• Knowledge of training techniques.

• Ability to apply instructional design techniques to design and develop leadership and Guest service curriculum.

• Knowledge of principles and processes involved in business and organizational planning, coordination, and execution, including, strategic planning, resource allocation, and leadership techniques.

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Ability to operate computer software programs such as Microsoft Word, Power Point, Excel and Access.

• Ability to exercise effective organizational and time management skills.

• Experience managing and tracking expenditures.

• Skill in dealing successfully with a variety of individuals from various socio-economic, ethnic and cultural backgrounds.

• Ability to perform tasks independently without day-to-day supervision.

• Skill in using tact, discretion and prudence in dealing with difficult situations.

• Skill in using initiative and independent judgment within established procedural guidelines.

• Skill in contributing effectively to the accomplishment of team or individual goals, objectives and activities.

If you feel that this position is a great match for your interests and skills, click the button below to apply.  Thank you again for considering joining the Thunder Valley Casino Resort team!