ATD Sacramento - Training & Development Specialist II - Cognizant

Training & Development Specialist II - Cognizant - Rancho Cordova, CA

15 Mar 2015 4:08 PM | Anonymous

Training & Development Specialist II - Rancho Cordova, CA

- Directs associate training in various modalities: classroom, small groups and individual mentoring. Identifies training, developmental and support needs by conducting departmental analyses.

- Designs, develops and updates training materials including manuals, desktop procedures, bulletins, computer based training modules, and student evaluation exams.

- Recommends and assists in the selection of external resources as required.

- Develops criteria for evaluating effectiveness of training activities and regularly monitors and reports results to management, along with recommendations for improvement as appropriate.

- Maintains records of training activities.

- Monitors and evaluates trainee’s progress and development by implementing an evaluation and proficiency assessment process that is consistent with company appraisal, developmental and feedback standards.

- Trains new hires on all systems.

- Cross-trains all associates on all systems.

- Stay abreast of training, development, and learning materials, methods and techniques and their possible application to current/planned training/educational programs.

- Performs other related duties as assigned.

- Lotus Notes and system configuration experience preferred

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