posted 1/30/15 on careerbuilder.com
DISH supports more than 150 DISH In-Home Service (IHS) offices that deliver DISH products and services to customers across the country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles including Technicians, Resource Planners, Analysts, Training and Quality Assurance Reps and Management to deliver the industry’s best products and services.
A successful Manager of Training & Quality will have the following:
Operations Managers of Training and Quality plan, coordinate, and direct training and development programs for customer facing employees throughout the region they support. Managers are accountable for ensuring field technicians are delivering quality workmanship through our quality inspection program; while also ensuring customer service results by producing properly trained management and field technicians. Other responsibilities as follows:
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