External Training Specialist - Sacramento, CA
Please note that this job may be filled at either the Training Consultant or the Training Specialist level depending on the qualifications and related experience of the chosen applicants.
The information between the asterisks contains specific information about this position while the information after the asterisks contains general information about jobs in this job family at Nationwide.
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The External Training Specialist supports the Field Sales and Private Client Distribution System in the completion and delivery of agency product training, coverage comparisons and competitor positioning curriculum , CE Credits and Nationwide Producer Benefits to assist in promoting NGPW growth and enhanced Sales Execution. This position will create consistency, efficiencies and drive desired Field and company goals. The position reports directly to the Sales Development &Operations Executive. Dotted Line to Private Client Learning & Development Executive.
Responsibilities will include:
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Job Summary: Conducts expert or advanced level technical training classes and programs based on the consultants' extensive, in depth technical knowledge. Training is typically within consultants' discipline, but may be applied across distribution channels, regions and company boundaries. May act as a resource or subject matter expert to trainers and specialists for the design of training programs, or projects. Highest level technical expert attained by very few incumbents, where mastery of subject matter and most advanced skills are required to impact the organization. Reporting Relationships: Reports to Business Unit Manager, Director or Executive or Learning and Performance Manager or Director. No direct reports. Job Responsibilities: 1. Conducts advanced level technical skills classes, courses and programs. May also conduct other lower level courses as needed. Schedules training courses and enrolls associates. Serves as a back-up to other instructors for programs which are not normal responsibility. 2. Provides on-going evaluation of responses and feedback relative to program development, administration and logistics. 3. Reviews course content, and makes recommendations for enhancements, modifications, or continuation based on expertise. May consult on development of materials based on subject matter expertise. 4. Creates the appropriate learning experience by researching best practices in advanced technical areas to incorporate into class discussions or to adjust presentation materials. May provide basic needs analysis and process improvement consulting for assigned business units and or area of expertise. 5. May serve as liaison to various Nationwide task forces based on subject matter expertise and projects as assigned. 6. Performs other duties as assigned. Staffing Exceptions: Staffing exception to the above minimum job requirements must be approved by the AVP/VP and Human Resources. Overtime Eligibility: Not Eligible (exempt). Working Conditions: May require physical ability to stand while teaching and to move furniture, equipment and supplies around classroom. Potential for travel and non-standard work hours. ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. Job Evaluation Activity: Evaluated 5/08 JC Job Family/Function: TRN/ITR
JOB REQUIREMENTS
Skills, Knowledge and Abilities
Education and Experience
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